Shelter Case Manager

SUBMIT A COVER LETER AND RESUME TO BE CONSIDERED FOR THE ROLE.

ABOUT US

Meaning "Our Home" in Ojibwe, the Ain Dah Yung Center (ADYC) provides a healing place within the community for American Indian youth and families to thrive in safety and wholeness.

POSITION OVERVIEW

The primary responsibility of the Shelter Case Manager is to respond to calls for assistance, crisis intervention, information and referrals from families, individual youth, schools and other service providers. Facilitate client problem-solving by providing emotional support, transportation, information and referral, case and systems advocacy, while working collaboratively with shelter youth workers in behavior management. Responsible for documentation, recordkeeping and monthly reports for all children entering the Ain Dah Yung Center, as well as arrange visits, passes and case planning. Assist in supervision and care to shelter residents as needed. Reports to the Residential & Administrative Operations Director. Some evenings may be required. On call 1 week/ month.

• Responsible for case management for runaway/homeless youth and street outreach clients in shelter
• Will provide information and service linkages to American Indian youth regarding health issues, chemical use, personal safety, and sexuality
• Responsible for documentation, recordkeeping, and monthly reports within appropriate files and logs including the Master Roster Data Entry.
• Case Management responsibility for all children entering Ain Dah Yung Center. Arrange visits and passes and case planning, relay updates to other shelter staff and intake and discharge of clients.
• Will assess the educational, vocational, and employment needs of shelter residents and providing appropriate services or resources to meet those needs, (e.g. Special Education Assessment, Chapter I, Individual Educational Plan).
• Responsible for ensuring school attendance and facilitating school enrollment in a home-school or alternative school/educational program
• Will act as primary liaison between shelter youth and collaborating parties: school, court and systems advocacy. Network and serve as a resource to other agency staff, clients and community.
• Maintain a network of job placement, educational, and employment opportunities for clients with agencies such as American Indian OIC, Ramsey County OIC, Twin Cities Rise, YouthBuild and other community-based programs (e.g. Guadalupe Area Project), and link clients according
• Provide systems (e.g. school-based, court) advocacy on behalf of student clients and work with program management in developing strategies to address systemic barriers to educational or vocational success
• Assist in supervision and care to shelter residents as needed.
• Make connections and build relationships with networks and services linkages with other youth service providers for runaway and homeless youth at least up to 15 hours/week.
• Facilitate the client problem-solving process by providing emotional support, transportation, information and referral, case and systems advocacy, while working collaboratively with shelter youth workers in behavior management and emotional support of residents.
• Will respond to call for assistance, crisis intervention, information, and referral and from families, individual youth, schools, and other service providers in situations of homelessness or risk of homelessness.

QUALIFICATIONS

• Bachelor’s degree in social work, human services, child development, elementary/secondary education or related field preferred. Equivalent experience considered in lieu of.
• Must be able to work flexible hours to meet the needs of the clients
• At least two years of experience working with youth in an educational or human service or homeless youth nonprofit setting.
• Must have experience working with at-risk populations and the ability to work constructively with youth who exhibit a wide array of challenging behaviors.
• Candidates must be knowledgeable of the Native American Indian culture, values, and family systems.
• Clear understanding of structural racism and historical trauma and its impact on the American Indian community
• Must understand risk factors facing American Indian Youth and have an ability to provide educational information to youth· Strong understanding of homelessness, and knowledge of community and educational resources
• Knowledge of evidence-based practices preferred, specifically Harm Reduction, Motivational Interviewing,
• Trauma Informed Care and Person-Centered approaches· Experience working with youth and/or young adults of diverse racial and socioeconomic backgrounds, preferably in a housing and/or nonprofit organization· Commitment to diversity and inclusion, both personally and organizationally· Maintain confidentiality and understand its implications in both the workplace and the community
• Knowledgeable about and able to respond effectively to the complexities of participants’ lives and the co-occurring challenges and conditions associated with long-term homelessness.
• Ability to interact with people in a manner which shows sensitivity, respect, and professionalism
• Ability to promote a professional work environment that is affirming, respectful and understanding of diverse people.
• Ability to exercise good judgement and problem solving in a variety of circumstances
• Ability to think clearly and act appropriately under pressure
• Ability to work with a high level of accuracy and attention to detail
• Capability to maintain professional boundaries and act as a role model to clients
• Ability to engage members of collaborative partnerships in healthy discussions, cooperation, and working relationships· Knowledge of relevant safety measures to promote effective operations for the protection of people, data, and property· Ability to work cooperatively as a team member within a multidisciplinary team
• Self-motivated and self- directed
• Ability to self-monitor/assessing performance of yourself, other individuals, or organizations to make improvements or take corrective actio
• Proven capacity to manage multiple tasks including identifying priorities, adjusting scope as necessary, and adhering to strict timelines.
• Capacity to consider the relative costs and benefits of potential actions to choose the most appropriate one for grant funding.
• Ability to apply rules and combine information to reach an appropriate conclusion to people and programs.· Ability to tell when something is wrong or is likely to go wrong and reaching conclusions to solve the problem.
• Ability to receive constructive feedback· Skilled in assessing the needs of the individual and community and seek ways to address these needs, actively looking for ways to help people and communities· Skilled in developing positive rapport with peers, families, and community members.
• Ability to communicate effectively orally and in writing· Strong communication skills, including inter-personal communication and written reports.· Experience with Microsoft Office, Zoom, and either Android or Apple smart phones
• Must be 21 year old, have valid MN Driver’s License and insurance, and able to pass MVR and DHS Background Check.

PHYSICAL & ENVIRONMENTAL REQUIREMENTS

• Travel between sites and other business-related destinations.
• Learn technical information for assessment, testing, reporting, and evaluating, including the administering of housing assessments.
• Communicate effectively with high-risk populations and community partners.
• Standing, Walking, stooping, bending, walking stairs, and lifting up to 40 lbs.
• Frequent use of hands and fingers to operate computer, phones, and writing utensils
• Occasional exposure to high-risk situations.

Must be able to perform essential functions with or without reasonable accommodations.

Ain Dah Yung Center (ADYC) is committed to fostering, cultivating, and preserving a culture of diversity, equity, and inclusion. We value our employees for their unique talents and abilities. ADYC’s leadership is devoted to continually nurturing our positive work environment where all employees can reach their full potential and maximize their contributions. All employees are valued for their individual differences and the unique contributions that help us achieve our mission. We are committed to our employees’ dignity and well-being and make every effort to provide all employees with a safe and professional work environment. ADYC strives to treat its employees fairly, with respect, and to maintain a workplace that is free from discrimination, harassment, and other offensive or unprofessional behavior. As an equal opportunity employer, we embrace and encourage our employees’ differences in backgrounds and experiences. Those who identify as BIPOC or LGBTQ are encouraged to apply. Come walk with us and apply today.

Job Type: Full-time

Pay: From $45,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Flexible schedule
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Professional development assistance
• Vision insurance

Schedule:

• Night shift
• Weekends as needed

Application Question(s):

• Are you 21 years of age or older?

Education:

• Bachelor's (Required)

Experience:

• at-risk youth: 1 year (Required)
• Case management: 2 years (Required)
• Native Culture: 1 year (Required)

License/Certification:

• Driver's License and auto insurance (Required)

Shift availability:

• Day Shift (Required)
• Night Shift (Preferred)
• Overnight Shift (Preferred)

Work Location: In person

Salary : $45,000 - $52,800