What are the responsibilities and job description for the Aira Agent (Work From Home) position at Aira?
Aira is an information-providing service that empowers individuals who are blind or visually impaired to live with greater freedom and independence. They want you to join their growing network of Aira agents! As an Aira agent you simply log onto the company's specialized dashboard from your personal computer at home and begin answering live video calls from Explorers. Every day, the scenarios are varied and unique - you could help them shop, read books to their children, cook meals, or navigate to locations in their daily lives.
To be an Aira Agent you must:- Be a high school graduate, some college work is preferred
- Be 18 years or older, and authorized to work in the United States
- Be fluent in English
- Have a private workspace with no background noise that is free from family, friends, pets, etc.
- Be able to read, understand, and describe locations using a map.
- Is a great problem solver, who utilizes all resources to find a solution and pays close attention to detail
- Knows how to read a map within a web browser and understands public transportation systems
- Is energized by adapting to any situation as it unfolds and is eager to learn new things
- Excels in providing top notch customer service
- Is familiar with a variety of technologies from computers, to smartphones, to apps, to online software programs
- 20 hours a week if you choose a weekday designation M-Th 4am-10pm PST Fri 4am-2pm PST
- 12 hours a week if you choose a weekend designation Fri 2pm-10pm PST Sat-Sun 4am-10pm PST
- 10 hours a week if you choose an overnight designation Mon-Sun 10pm-4am PST
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