Lump Sum Specialist

Aires (www.aires.com) has been providing best-in-class relocation management services for over 40 years and is a recognized industry leader in delivering high quality relocation and assignment management services to leading corporations. We Have… An award-winning technology platform, built in-house, that aligns with the future state of Global Mobility A strong Aires brand consistently ranked among the mobility industry's highest annual customer-satisfaction scores and a client retention rate of over 98% A high internal promotion rate and full benefits package including a 401K match Hybrid work environment An excellent career opportunity is currently available for a Lump Sum Specialist reporting to Aires Dallas, TX office. This exciting opportunity is in a high growth environment where you will utilize your experience to manage the lump sum program administration and directly interact with transferees to support them through the lump sum process. Position Responsibilities: Manages lump sum file processing including initial transferee consultation, MobilityX overview, lump sum payment processing, and transferee follow up. Updates internal systems with survey/inspection/BMA, appraisal results and other required documentation. Monitors and reviews reports to ensure processing efficiency and accuracy. Pursues partner invoices to ensure timely billing. Acts as a mentor and subject matter expert to less senior staff. Participates in ongoing training initiatives to stay current on new systems and processes. Required Qualifications: High School Diploma/GED required, Associate’s Degree preferred 1 years of customer service experience 1 years of mobility consulting experience preferred Additional Qualifications: Excellent customer service and administrative skills Computer literacy with MS Office products, and ability to grasp proprietary software Demonstrated ability to manage multiple competing tasks Ability to follow policies and procedures Can-do attitude Genuine desire to help others Team oriented mindset, with a strong sense of care and urgency Desire to embrace our core values:  Client Focus, Results, Responsibility & Accountability, Collaboration and Innovation.