Labor Relations Manager

The Allegheny County Airport Authority [ACAA] invites you aboard our mission to create meaningful travel experiences in the aviation industry. As Pittsburgh’s gateway to the world, both Pittsburgh International Airport and Allegheny County Airport serve as beacons of change and connectivity for our region. As a member of our crew, you will directly serve, inspire, and advance our community in significant ways that impact the daily lives of others and the future of our organization. Whether you have a passion for travel, an appreciation for aeronautics and aviation, or an unparalleled love for the city of Pittsburgh, ACAA provides the opportunity for the next chapter of your career to take flight. 

Our culture is one that emphasizes high performance, innovation, and learning. We know that those things only happen when everyone who works in an organization is properly empowered, equipped, and enabled in their roles to make an impact. At ACAA success is a shared responsibility, and we look forward to supporting and developing the unique strengths you could bring to our team.

Job Summary

The ACAA’s Labor Relations Manager will report to the Director, HR Business Processes and assumes responsibility for managing the employee/employer relationship aligned with our values and culture to support a high-performing team and cultivate healthy work relationships. Drive effective strategies and communications related to transformation and support of employer brand. Implement and maintains labor relations programs, policies, and procedures.

Here is how the Labor Relations Manager will help:   

• Build and maintain positive relationships to promote open communication among employee/employer aligned to the values and culture of the organization. 
• Build and sustain positive relationships with the union business agents and stewards.
• Build a trusted process for internal feedback to identify trends and provide proactive solutions to sustain employer brand and improve engagement.   
• Conduct grievance hearing and other legal hearings, keep accurate notes, recommend, advise, and prepare response. 
• Manage, coordinate, research and provide case management during the grievance and arbitration processes.
• Manage and coordinate the labor contract negotiation process with business agents and ACAA Leadership Team working.
• Prepare employee separation and corrective action documentation. 
• Partner with Communications & Brand to maintain alignment with corporate brand and strategic business initiatives.
• Recommend and implement plan to increases engagement and foster healthy work relationships
• Respond to employee and ethic complaints by conducting workplace investigations, compile relevant documentation and data retrieval; provide concise written reports and determination, make recommendation for corrective action. 
• Performs other related tasks as assigned or required.

The successful candidate for the role of Labor Relations Manager will demonstrate the following key competencies needed in our culture:

• Communication - Able to clearly articulate goals and objectives to the team; Listens for understanding first with peers, superiors and subordinates; Listens for understanding first with peers, superiors and subordinates
• Strategic Thinking - Able to problem-solve for short-term (quarterly) challenges to accomplish key goals; Able to develop plans to achieve efficient, on-time results
• Team Leadership - Lead and anticipate the pace and process of change effectively; Drive talent development as a team and individually; Takes accountability for team results; Recognizes and rewards excellence on the team
• Customer Centricity - Motivates team to identify new ways to improve customer experience; Identifies systemic improvements that could positively impact customers

Qualifications

Requirements to apply for the role of Labor Relations Manager are:

• Bachelor’s degree in Human Resources Management from an accredited four-year college or university. 
• 5 years related experience in labor relations.

• Prefer certification as a Professional in Human Resources (PHR) or Senior Professional in Human Resources (SPHR).
• Possess, or obtain prior to employment, a valid driver’s license. Note: license must be maintained throughout employment.

We also expect that candidates will demonstrate the following knowledge, skills, and abilities in most cases:  

• Considerable knowledge of the principles and techniques of human resources management and administration.
• Considerable knowledge of the labor-management relationship including contract negotiations and interpretation.
• Considerable knowledge of Federal and State employment laws.
• Considerable knowledge of the policies, practices and techniques of general management and administration.
• Considerable ability to prepare clear, concise, and comprehensive written documents.
• Proficient in Microsoft Office software including Word, Excel, and PowerPoint
• Ability to maintain confidentiality.
• Ability to make accurate and sound analysis and evaluations of personnel problems.
• Ability to communicate courteously, tactfully and effectively with union officials.
• Travel up to 5%.

Don’t meet every requirement?

Studies have shown that women and people of color are less likely to apply to jobs if they don’t meet every single qualification. As a Smarter Airport, we recognize that talent is not always related job history and skills come from valuable experiences that aren’t always shown on a resume. If you are excited to make a positive change for our region, but your experience doesn’t align perfectly, we encourage you to apply. You may be the right candidate for our organization, whether it be this role or another.

Caring For Our Crew

At ACAA, we’ve got you covered. That applies to how we equip, empower, and enable our people to do their jobs. It also applies to our benefits, which are broader and more valuable than what many other employers offer:

• We offer two plan options for healthcare coverage from high-quality insurance carriers, as well as an ACAA-funded Health Reimbursement Account (HRA) that will help offset the cost of many medical expenses.
• ACAA employees pay almost $1,200 less per year in healthcare payroll contributions than the average employee in other companies, according to market surveys.
• When HRA funding is included, the health-plan deductibles paid by ACAA employees are about $1,200 lower on average than the costs paid by employees of other companies.
• ACAA does not require that employees meet a separate deductible for pharmacy expenses before prescription-drug coverage kicks in.
• ACAA’s dental plans (included with healthcare coverage) offer an option covering children’s orthodontia.
• Employees also can take advantage of a Flexible Spending Account (FSA) to help pay for health care and dependent care expenses on a pre-tax basis.
• All eligible full-time ACAA employees participate in the Allegheny County Employees Pension Plan, a defined-benefit plan that vests after 10 years of service.
• Employees also may participate in a Deferred Compensation Plan, which allows them to contribute part of their pay on a pre-tax basis into long-term retirement investments.
• A robust Employee Assistance Program (including access to free counselling sessions, financial guidance, and care coordination), life insurance options, a wellness program, and eligibility for the Public Service Loan Forgiveness program round out ACAA’s exemplary benefits. 

About Allegheny County Airport Authority

Allegheny County Airport Authority, which manages Pittsburgh International Airport (PIT) and Allegheny County Airport (AGC), is committed to transforming Pittsburgh’s airports to reflect and serve the community, inspire the industry, and advance the region’s role as a world leader. 

Pittsburgh International Airport serves nearly 10 million passengers annually on 17 carriers and was named by Fast Company magazine as One of the Most Innovative Companies in the World as well as a finalist in its World Changing Ideas awards, both in 2020. PIT’s first-of-its-kind microgrid – which completely powers the airport campus through natural gas and solar energy – has won numerous awards for resiliency and sustainability. 

PIT is in the midst of an ambitious terminal modernization that will make the passenger experience more efficient and deliver real opportunity for the region. The $1.4 billion new terminal program will construct a smarter, greener airport, inspired by the best of our region. The updated terminal lands in 2025 and will be the first airport terminal in the U.S. to be built from the ground-up post-pandemic, designed and constructed with the highest public health standards in mind.

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