Airport Shuttle Driver

Airport Shuttle, Inc. is seeking a qualified candidate for their night shift Shuttle Driver position.  The shift is 3 p.m. - 11 p.m. or until the last flight arrives.

Qualifications/Education/Skills:

• Must have valid Louisiana Class D driver’s license
• Ability to operate a large size van
• Minimum 2 years experience in heavy equipment
• Must be able to speak, read, and write English. 
• Must be able to perform basic math.
• Must be 23 years of age or older
• Ability to load and unload luggage and parcels 50 pounds or more
• Clean driver’s record and ability to obtain a Permit issued by taxicab bureau

Job Purpose:

• Responsible for the safe and efficient operation of company vans
• Responsible for the transporting passengers on company vans and busses
• Serve as an ambassador to visitors of New Orleans
• Provide overview of local culture, while providing information on other H.E. services

Job Standards:

  Customer Service

• Uphold a record of positive customer feedback
• Assists passengers in loading and unloading of luggage and parcels
• Transports patrons to and from assigned destination and assists them on and off the vehicle as required
• Provides extensive knowledge of New Orleans and current events to guests
• While working with passengers, cross sell all HE companies

Quality

• Reports any necessary maintenance work on vehicles
• Consistently performs pre-trip and post-trip inspections
• Maintain required log books
• Reconciles tickets and cash after each shift
• Responsible for preparing and submitting required records and reports in a timely manner
• Zero at fault incidents and injuries
• (If applicable) Mentors, as appointed by Operations Supervisor, newly hired drivers, during department orientation

 Professionalism

• Consistently punctual
• Follows all uniform guidelines and standards
• Maintains open communication with peers and leadership
• Provides constant communication between Operations Supervisors, dispatchers, and patrons

 Safety

• 100% attendance to annual training and safety meetings
• Upholds safety standards of the company
• Maintains a positive driver point balance
• Follows company guidelines for reporting accidents
  • o Timely reporting
  • o Accurate and thorough reporting

 Work Environment:

• Inside/outside; extreme weather conditions
• Van interior, loading bags
• Crowded, noisy lobby
• Vehicle fumes

**It is not our practice to ask for personal information prior to our onboarding process.  We conduct in-person interviews with all of our qualified candidates that have been selected for an interview.  Should you ever be asked to give out any of your personal information, please contact our Human Resources Department. **