Experienced Aged Account Medical Collector

This position is responsible for collecting payments from the insurance companies or other responsible party for medical services rendered. Routinely, accounts will be reviewed and audited for accuracy to determine if additional training is needed, and/or to determine if accounts are being worked accurately and in a timely manner.

EDUCATION AND EXPERIENCE:

A high school diploma or general education degree (GED) equivalent is required; some college preferred with medical insurance collections experience or equivalent combination of education and experience.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Recognizes patients’ rights and responsibilities and supports them in the performance of job duties; respects patient’s rights to privacy and confidentiality.

• Verifies billing accounts with accounts receivable ledger to ensure that all payments are accounted for and properly posted.
• Makes calls to troubleshoot payment discrepancies and establish resolution.
• Documents, in detail, phone calls, phone number, person spoken to, and call details on a consistent basis. (Who, What, When, Where & Why)
• Consistently maximums reimbursement of claims.
• Resolves issues that created a denial within 5 days of receipt of denial.
• Collector makes good judgment calls regarding adjustment and refunds.

• Maintains a thorough understanding of NDC (National Drug Code) numbers, metric quantities, and knowledge of infusion supplies.
• Maintains a broad range of knowledge of insurance plans, medical terminology, billing procedures, government regulations, and medical codes.
• Shares knowledge gained with other staff members and works as a team member.
• Interacts with others in a positive, respectful, and considerate manner.
• Performs other job related duties as assigned.

QUALIFICATION REQUIREMENTS:

• Knowledge of medical insurance collections.
• Ability to communicate effectively and professionally with patients, visitors, physicians, and coworkers.
• Ability to make decisions, solve problems, and work independently with little supervision.
• Demonstrate extreme attention to detail and accuracy.
• Ability to prioritize and meet deadlines.
• Basic computer proficiency.
• Knowledge in the use of Microsoft applications.

Steps to Apply:

· Complete the required Culture Index Candidate Assessment(Directions to follow below in this job posting, so please read in its entirety).*** No application will be considered if the applicant does not follow instructions and complete the assessment as part of the application process.

Culture Index Candidate Assessment

Why does AIS utilize the Culture Index Assessment?

We recognize how important our employees are to the success of our company. Our company continues to thrive due to a culture of teamwork and our ability to match potential hires with positions that best utilize their natural traits and skillsets. AIS utilizes the Culture Index Candidate Assessment surveys to help us select the best match for our positions.

How can I complete the assessment?

Copy and paste the following link into your browser and press enter. Then, select the corresponding position for which you are applying. (Only one assessment per candidate is required.) The assessment is brief, taking less than ten minutes to complete.

portal.cultureindex.com/public/survey/general/0BFB8F0000

AIS HealthCare™is the leading provider of advanced sterile, patient-specific intrathecal pump medications and in-home intravenous infusion, including immune globulin therapies. These services, combines with your advanced nursing and care coordination solutions, assist physicians and hospitals in delivering a superior level of care for optimal therapeutic outcomes.

We offer a wonderful work culture, looking for an impact player who is positive, earnest and hardworking.