Technical Writer

Job Title:Technical Writer Department:Mechanical DesignReports to:Engineering ManagerSite Location: Salary ☒ Hourly ☐Exempt ☐ Non-Exempt ☒Full-Time ☒ Part-Time ☐ The information contained within this job description is meant to be representative, not exhaustive. The job description is not intended to be construed as an exhaustive list of all essential duties, responsibilities, and skills required for the job. Essential duties and responsibilities may change, or new ones may be assigned at any time with or without notice. This job description in no way states or implies that these are the only duties to be performed by the employee occupying this job. Summary:The technical writer supports the end-users by analyzing information support requirements; writing and upgrading product documentation.Duties and Responsibilities: Understand documentation requirements by conferring with software developers and programmers; studying product.Develop writing strategy by identifying systems aspects that need documentation; evaluating customer researchDevelop writing plan by establishing standards, priorities, sequences, and schedules.Prepare documentation by converting technical descriptions into user-understandable language.Confirm documentation by observing product use and interviewing users.Improve documentation by evaluating frequently asked questions; interviewing help desk and technical support specialists and users.Update job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.Enhance organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments. Maintain safe and healthy training environment by following organization standards and legal regulations.Maintain quality service by establishing and enforcing organization standards.Maintain technical knowledge by attending educational workshops; reviewing publications.Contribute to team effort by accomplishing related results as needed.Possess required experience, skills and attributes for assigned level in engineering, technology, (software) tools, and personal & leadership on the Tech Writer Skills Matrix.Engineering – Works autonomously with technical publications. Technologies – In training with Integrations, Heating, and Operations. Trained but needs support with Jigs and Tools, Platforms, Machine Design, and Controls.Software Tools – In training with CATIA, NX, and GURU. Trained but needs support with InDesign.Personal & leadership – In training with Ability to Lead, Customer Interface, Requirements Management, and Scheduling & Estimations. Trained but needs support with Process Based Thinking. Perform other duties as assigned.Education and Work Experience:Bachelor’s degree in professional writing, technical writing, or in a technical field required.Minimum of three years of technical writing or similar experience.Strong knowledge of Microsoft products. Experience with graphics tools such as SnagIt, Illustrator, FrameMaker and Photoshop. Work Authorization/Security Clearance Requirements: Knowledge, Skills and Abilities:List of needed knowledge, skills, and abilities to successfully accomplish the duties and responsibilities of the job.Able to read and understand engineering data using 3D models, 2D drawings, and schematics (ie: Electrical, Mechanical, Hydraulic, and Pneumatic)Break down a complex concept so that is easily understood by the target audience.Read design drawings for Bills of Material (BOMs).Display a high level of initiative, effort, and commitment towards completing assignments in a timely manner.Excellent time management skills and ability to plan and set priorities.Take personal responsibility for the quality and timeliness of work and achieves results.Clear and effective communication skills in both written and spoken forms.Clearly articulates ideas, opinions, and information so others understand them.Able to properly structure, organized, and grammatically correct reports and documents.Knowledge of computer applications including email, databases, word-processing program and spreadsheets (such as Microsoft Office).Maintain confidentiality while processing and handling confidential information with discretion. Open to different and new ways of doing things; willingness to modify one’s preferred way of doing things.Perform consistently under stressful conditions.Knowledge of 3D CAD/CAM – experience with Catia, Iges, STP Data.Knowledge of company safety policies and applicable Occupational Safety and Health Administration (OSHA) standards.Knowledge of design techniques, tools, fixtures, and principals involved in production of precision technical plans, blueprints, drawings, and models.Knowledge of machines and tools, including their designs, uses, repair, and maintenance.Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. Work Conditions:Environment Type:Indoors, Office environment. Temperature controlled.Exposure Types:No adverse environmental conditions expected.Work Hours:Standard work schedule, overtime may be necessary for meeting deadlines, required travel, emergent conditions.Travel Requirements:This position can involve travel up to 10% of the time. Physical Demands:The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Please see Human Resources for detained information for each physical demand.Light work that includes moving objects up to 20 pounds.Picking, pinching, typing or otherwise working, primarily with fingers rather than with whole hand or arm as in handling.Prolonged periods sitting at a desk and working on a computer. AIT Safety - AIT enforces a safety culture whereby all employees have the responsibility for continuously developing and maintaining a safe work environment. As appropriate, each employee is responsible for completing all training requirements. All employees that work in or enter the production environment are required to wear personal protective equipment. AIT Quality - It is our policy to provide quality products and services that meet customer expectations and delivery requirements. Accordingly, each employee must conform to the AIT Quality Policy and carry out job activities in compliance with applicable AIT Quality System documents and customer contracts. Each employee must read and understand his/her Quality Management and Customer Satisfaction responsibilities. AIT Procedure Compliance - Each employee must read, understand, and implement the general and specific operational, safety, quality, and environmental requirements of all plans, procedures, and policies pertaining to his/her job. Security Clearance Statement - This position may require a government security clearance; you must be a US Citizen for consideration. ITAR Requirements - To conform to U.S. Government commercial space technology export regulations, including the International Traffic in Arms Regulations (ITAR), 8 U.S.C. § 1324b(a)(3), applicants for employment at AIT must be a U.S. citizen or national, lawfully admitted for permanent residence into the U.S. (i.e. current green card holder), or lawfully admitted as a refugee or granted asylum under 8 U.S.C. § 1157-1158. Equal Employment Opportunity - AIT is proud to be an Equal Opportunity Employer and is committed to attracting, retaining, and developing a highly qualified, diverse, and dedicated work force. AIT hires and promotes people based on their qualifications, performance, and abilities. We support the establishment and maintenance of a workplace that nurtures trust, equality, and teamwork, in which all employees recognize and appreciate the diversity of individual team members. We provide all qualified applicants for employment and employees with equal opportunities for hire, promotion, and other terms and conditions of employment, regardless of their race, color, religion, gender, sexual orientation, gender identity, national origin/ethnicity, age, physical or mental disability, genetic factors, military/veteran status, or any other status or characteristic protected by federal, state, and/or local law. Affirmative Action and Disability Accommodation - Applicants wishing to view a copy of AIT’ s Affirmative Action Plans, or applicants requiring a reasonable accommodation in order to participate in the application and/or interview process, please contact us at askhr@aint.com.

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