What are the responsibilities and job description for the Quality Supervisor position at Akebono Brake Corporation?
Job Summary
This position is responsible for facilitating the Quality Department activities and procedures for sampling and approval of in-process sampling and monitoring during production and finished goods to ensure product quality.
Responsibilities and Duties
- Investigate customer complaints regarding product quality, nonconforming materials and help determine corrective actions.
- Document protocols and maintain manufacturing, laboratory, and customer files regarding product testing.
- Supervision of test lab staff.
- Directly supervises employees in the Quality department. Carries out supervisory responsibilities, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
- Troubleshoot, manage, train, and program data collection system.
Qualifications and Skills
- Five years of experience in Quality
- High School Diploma or GED
- Bachelor’s degree in Science / Engineering preferred
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