Junior IT Operations Analyst (100% remote)

Work Where it Matters Akima Systems Engineering (ASE), an Akima company, is not just another federal systems support contractor. As an Alaska Native Corporation (ANC), our mission and purpose extend beyond our exciting federal projects as we support our shareholder communities in Alaska. At ASE, the work you do every day makes a difference in the lives of our 15,000 Iñupiat shareholders, a group of Alaska natives from one of the most remote and harshest environments in the United States. For our shareholders, ASE provides support and employment opportunities and contributes to the survival of a culture that has thrived above the Arctic Circle for more than 10,000 years. For our government customers, ASE delivers solutions in maritime IT, systems engineering, and integration across the Department of Defense and stands ready to help improve operational performance at a reasonable and sustainable cost. As an ASE employee, you will be surrounded by a challenging, yet supportive work environment that is committed to innovation and diversity, two of our most important values. You will also have access to our comprehensive benefits and competitive pay in addition to growth opportunities and excellent retirement options. Job Summary: Performs logistics coordination, scheduling, and resource deconfliction in support of a 12-24-month project to migrate U.S. Coast Guard (USCG) Cisco routers from existing Verizon circuits to AT&T circuits. While performing remote work, video teleconferencing is expected in a distraction-free environment. A neutral or professional background (can be a corporate-approved digital background) and appropriate professional dress (e.g., no T-shirts, sweatshirts, etc.) are required. Job Responsibilities: - Researches, runs tests, evaluates, and recommends telecommunications and data network systems - Interfaces with users, consultants, technical teams, and vendors for maximum guidance in determining the most appropriate type of hardware installation - Analyzes test data and recommends hardware or software for purchase - Performs work under minimal supervision - Coordinates resources and scheduling in support of circuit transitions - Synchronizes and deconflicts multiple complex operational parameters to achieve best outcomes - Serves as liaison between contractor technical teams and customer POCs to eliminate administrative and coordination overhead for contractor's engineering teams - Analyzes and recommends updates to operational procedures and workflows - Provides recurring written and verbal updates to Senior Coordinator

Qualifications:

Minimum Qualifications: - 5 years of previous USCG IT experience (preferably with an ESD) - High school diploma or higher education - Public trust security clearance or higher clearance - Exceptional oral and written communications skills - Exceptional customer service skills We are an equal opportunity employer. All applicants will receive consideration for employment, without regard to race, color, religion, creed, national origin, gender or gender-identity, age, marital status, sexual orientation, veteran status, disability, pregnancy or parental status, or any other basis prohibited by law. If you are an individual with a disability and would like to request a reasonable accommodation for any part of the employment process, please contact us at job-assist@akima.com or 571-353-7053 (information about job applications status is not available at this contract information).

Salary : $40,400 - $51,200