Bartender

COMPANY SUMMARY: The Akira Back restaurant in The Grandscape Development of The Colony, TX is modern Japanese cuisine with 5-star service. This innovative concept was created by Michelin Star award winning Chef Akira Back. The Akira Back portfolio of restaurants consists of 17 locations in 8 different countries with many more locations set to open in the next 12 months. The company is growing rapidly with opportunities for passionate team members to expand their experience and grow with the brand.

The Akira Back bartender position should exude passion for anticipating guests needs and creating drinks. The bartender expedites guests’ drinks and food orders while mixing, preparing, and serving alcoholic/non-alcoholic drinks to all patrons in an upscale and high-volume atmosphere. Development of personal clientele list while maintaining repeat guests is expected. The ability to work in an efficient and professional manner while maintaining a positive attitude and delivering superior guest service is a must.
This job description is a summary of duties; however, it is by no means an all-inclusive list. It is merely a broad guide of expected duties of the position.

• Working knowledge of portion control and product identification
• Answer questions about beverage/food and other company functions and services
• Inform guests of specials and menu changes
• Take orders for food & beverages from guests
• Responsible for accurately checking guest identification
• Provide well service to servers in a timely manner
• Verify beverage and food orders prior to serving to ensure that they are correct, properly presented, and that special requests have been met
• Communicate orders through POS terminal efficiently
• Follow given drink recipes when dispensing drinks. Garnish beverages as needed per company standards and recipes
• Deliver beverage orders promptly
• Organize and prioritize service per appropriate sequence of service
• Prepare guest checks via POS terminal functions and process guest payments by cash, credit card, venue comps and all other tender types
• Uphold procedures for Bartender banks
• Responsible for proper check–out procedures
• Ensure accurate accounting of all bar monies
• Appear in uniform for all shifts and promotional activities at scheduled time
• Ensure proper rotation of all liquor, beer, wine, and consumable items
• Keep bar top clean and free of dirty glasses, trash, etc. throughout shift. Clean all spills and waste immediately and place all trash in proper receptacles
• Proper set up and maintenance of banquet function spaces
• Inform management of any complaint, comment, or incident immediately
• Ability to create and maintain guest rapport
• Respond to guest inquiries and requests in a courteous and polite manner
• Anticipate guest needs. Provide accurate information to guests regarding our restaurant, menus, and pricing
• Adhere to all company Standard Operating Procedures. Maintain all Company Sequence of Service Standards
• Maintain line of sight/atmosphere control by circulating through your work area throughout shift
• Report any incidents of theft, vandalism, or violations
• Respond to Guest concerns/complaints and correct errors or resolve complaints with a positive attitude
• Recognize and acknowledge when guests are becoming intoxicated and/or are intoxicated
• Monitor potentially intoxicated and/or disruptive guests and promptly bring to a manager’s attention
• Refuse further service of alcohol to overly intoxicated guests in a courteous and safety-minded manner
• Comply with all safety and health department procedures and all state and federal liquor laws.
• Maintain company safety and sanitation standards
• Ensure nightly/weekly and opening/running/closing duties are completed
• Record and report any equipment failure and/or safety hazards to a manager immediately
• Assist all other team members as needed
• Assists and/ or completes additional tasks as assigned

IN ADDITION TO THE AFOREMENTIONED ESSENTIAL JOB FUNCTIONS, THE POSITION WILL BE EVALUATED ON THE FOLLOWING QUALITIES:

• Accountability
• Development
• Working relationships
• Judgment
• Quality of work
• Job skills knowledge
• Productivity
• Dependability
• Punctuality
• Adherence to Policies
• Verbal communication
• Attitude
• Appearance
• Teamwork
• Guest satisfaction

EDUCATION/REQUIREMENTS:

• High School Diploma preferred
• Proof of eligibility to work in the United States
• Valid Driver’s License
• 21 years of age
• Texas Food Handlers Card
• Texas Alcoholic Beverage Commission (TABC) Certification
• Maintain a professional, neat, and well-groomed appearance adhering to Company standards

WORKING KNOWLEDGE REQUIREMENTS:

• Minimum of three to five (3-5) years’ experience in hospitality working in a high-volume or upscale bar
• POS systems
• Hospitality, Restaurant, Bar Operations
• Beer, wine, spirits brands
• Opening and closing duties
• Proper lifting techniques
• Guest relations
• Sanitation and safety
• Safe alcohol service
• Beverage presentation
• Fast-paced operations

SKILLS:

• Create and maintain a sense of urgency
• Ability to perform basic mathematical equations
• Must have strong problem-solving skills
• Ability to communicate effectively and assertively in the English language, both verbally and in writing with staff, clients, and the public
• Ability to maintain a high level of confidentiality
• Ability to demonstrate a positive attitude always
• Ability to keep an open and objective view
• Ability to listen empathetically and be respectful always
• Ability to maintain composure and stay focused
• Ability to maintain personal integrity
• Ability to work as a team, stay organized, handle various projects at one time, follow up and make accurate decisions
• Ability to handle a fast-paced, busy, and sometimes stressful environment, and work under pressure to meet deadlines

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.

• Must present and maintain a professional image to further the overall theme of the restaurant
• Must have good positive energy to make it through the day
• Must be able to read the computer monitors
• Must be able to print legibly for guests to read
• Must be observant and quick to respond to various situations
• Must be able to move quickly through work and set the pace at restaurant
• Must be able to sit and/or stand for extended periods of time
• Must be dexterous and able to participate in all service aspects.
• Must be able to twist, tow (push or pull), reach, bend, climb and carry as necessary
• Must be able to push and lift up to 50 lbs.
• Ability to use hands to handle, or feel objects, tools or controls
• Ability to reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl
• Ability to talk, hear, taste, smell, and see to include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus

WORK ENVIRONMENT & SCHEDULE:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.

• Work indoors and/or outdoors, exposed to hot and/or cold surfaces, steam, and wet floors
• Work in an environment that is subject to varying levels of noise, crowds and smoke, the severity of which depends upon guest volume
• Involves constant public contact
• Fast paced, high energy
• Hours may be part-time (less than 30 hours per week)
• Schedule could exceed 30 hours per week
• Work varied shifts to include days, nights, weekends, and holidays

US Candidates Only

Akira Back is an Equal Opportunity Employer (EOE). Qualified applicants are considered for employment without regard to race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, disability, sexual orientation, genetic information, veteran status, or any other characteristic protected by state or federal law.

Job Types: Full-time, Part-time

Pay: $7.25 per hour

Benefits:

• Employee discount
• Flexible schedule

Physical Setting:

• Fine dining restaurant

Schedule:

• 8 hour shift
• Day shift
• Evening shift
• Every weekend
• Holidays
• Monday to Friday
• Night shift
• Weekend availability

Supplemental Pay:

• Tips

Experience:

• Fine Dining or high-volume Restaurant: 3 years (Preferred)

Shift availability:

• Day Shift (Preferred)
• Night Shift (Required)

Work Location: One location