What are the responsibilities and job description for the IT Field Technician position at Akkodis?
Akkodis is seeking IT Field Technician in Indianapolis IN 46216 OR Sellersburg, IN OR Evansville, IN Locations.
IT Field Technician
Indianapolis IN 46216 OR Sellersburg, IN OR Evansville, IN
24 months contract
Pay range: $22 -$25/hr on w2
Must haves:
Candidates continue to be very heavy help desk/software IT support.
The server hardware break/fix experience is what is needed.
Job Details:
Responsible for resolving hardware and software infrastructure (servers, network, security, etc.) issues using systems analysis techniques and procedures in support of client’s customer’s data centers.
Must have your own transportation, insurance and valid driver license.
Must be willing to travel from customer to customer when necessary.
Mileage/Tolls/Parking (if any) will be reimbursed using Federal rate(s). This does not cover any parking tickets, or any other violations that may be incurred.
Must be able to work overtime if you are in an installation or rack/stack event.
Must be able to work weekends with advanced notice due to a customer installation schedule.
Tasks include, but are not limited to:
• Analyzes, troubleshoots, and resolves issues within IT infrastructure including Enterprise systems, servers, storage, and networking.
• Understanding of a Data Center IT Operations environment and the knowledge to use software tools to perform day-to-day functions and troubleshooting
• Able to perform high volume/low impact tasks in an efficient and knowledgeable manner.
• Provide installation and or break/fix support including component replacement, hardware troubleshooting, and operating system installation.
• Able to proficiently perform data center support tasks with little guidance.
• Demonstrate hands-on practical knowledge of systems and policies.
• Operational management tasks including, working to resolve escalations, and clearing blocking issues to enable continued delivery of datacenter support activities.
Requirements:
• Must have a basic understanding of Storage theory, Server layout and Network concepts.
• Must have mechanical aptitude and ability to follow procedures to make component level repairs using ESD best practices.
• Requires good understanding of the general/technical aspects of the job.
• Must be familiar with using different computer applications and be able to navigate software tools as required by task at hand.
• Must possess professional written and verbal communication skills
• Must be organized and able to document daily activities
• Must maintain successful communication and working relationships with management & peers of all levels.
• Teamwork and interpersonal skills
• Must be willing to work outside of standard business hours and weekends.
• Must be willing to travel for out-of-state projects.
Education and other requirements:
• Experience with pallet jack and data center server lifting tools is a plus. Must be able to lift to 40 lbs.
• Ability to operate manual and power hand tools
• 3 – 5 years of technical experience and a Associates Degree or equivalent degree in computer science or related area of study; without a degree, two additional years of relevant professional experience (5-7 years in total).
• Linux, Virtualization and Windows Server experience a plus
For other opportunities available at Akkodis go to www.akkodis.com
If you have questions about the position, please contact Mohammed Irfan Murtuza at 732-402-8333 or irfan.murtuza@akkodisgroup.com
Equal Opportunity Employer/Veterans/Disabled
Benefit offerings include medical, dental, vision, term life insurance, short-term disability insurance, additional voluntary benefits, commuter benefits, and a 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State, or local law; and Holiday pays upon meeting eligibility criteria.
To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit https://www.modis.com/en-us/candidate-privacy/
Salary : $22 - $25
