Member Service Specialist 22-00008

Alaant Workforce Solutions is hiring a full-time Member Service Specialist for a non-profit organization dedicated to supporting their clients with benefits and insurance needs. This position is seeking a highly organized individual with effective communication skills and the ability to work in a changing environment. This requires the candidate to be frequently on the move, a team player, and excellent at multitasking.

Hours and Benefits for the Member Service Specialist:

· Monday-Friday 8am-4pm

· 35 hours per week, casual work environment

· Up to $50,000/Per Year

· In Person/Office

· Includes excellent Dental, Vision and Health Insurance

· Life Insurance and 401k Retirement Plan

· PTO and Holidays

Responsibilities for the Member Service Specialist:

· Serve as lead point of contact for all member matters and maintain long-lasting relationships

· Retention and satisfaction of clients, while expanding member engagement

· Collaborate closely with current members regarding benefits, renewals, statuses and various needs for the organization

· Negotiate contracts and close agreements to maximize profits

· Meet face to face with clients and internal members

· Clearly communicate monthly/quarterly initiatives to internal and external stakeholders

· Coordinate with internal departments regarding clients, growth, activities and services

· Travel to client sites throughout New York State

Requirements for the Member Service Specialist:

· Proficient skills in Microsoft Excel and Word, Outlook, CRN Systems

· Possess knowledge in workers compensation, claims processing, and underwriting

· Strong organizational and communication skills

· Ability to multitask efficiently

· Valid NYS driver’s license

· High School Diploma

For more details on this role contact:

Amy Stringer, Director- Operations & Talent, amy.stringer @ alaant.com, 518-689-0703

Alaant Workforce Solutions wants all interested applicants to know we hire a diverse workforce and are actively recruiting candidates in accordance with diversity, inclusion and equal opportunity policies.

This is an immediate opportunity. The interview process will be comprised of a combination of virtual and onsite meetings/interviews. All safety protocols will be strictly followed.

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INDNYH

#22-00008

Job Type: Full-time

Pay: Up to $50,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Day shift
• Monday to Friday

COVID-19 considerations:
This is an immediate opportunity. The interview process will be comprised of a combination of virtual and onsite meetings/interviews. All safety protocols will be strictly followed.

Work Location: One location