What are the responsibilities and job description for the Intake Specialist position at Alana Healthcare?
Description
Are you looking for a support position where you can make a difference in the lives of others? At Alana Healthcare, we are passionate about patient care! We are currently hiring a Full Time Intake Specialist in the Eustis, FL area.
Full Benefits include Health and Welfare, Health Reimbursement Account, company-paid Long Term Disability insurance and a generous company match for 401(k) retirement plan participants.
- Knowledgeable of all services and supplies provided by Preferred Home Health Providers and uphold Alana HealthCare, LLC’s standards for excellence.
- Processes referrals from all sources, including phone, fax and portals.
- Follows up on outstanding authorizations in a timely manner.
- Enters authorization notes in a timely and accurate manner.
- Answers phone calls in a timely manner.
- Enters referrals and checks eligibility in a timely and accurate manner.
- Provides on-call support after hours and on weekends as needed.
- Directs the coordination and scheduling of patient referrals to appropriate clinician.
- Maintains accurate and up-to-date patient appointment book for clinician.
Requirements
- High school diploma or general education degree (GED), or
- One to three months related experience and/or training
- Must be knowledgeable of reimbursement issues of equipment and supplies for third party payment, i.e. pricing, codes, denial and resubmission criteria, medical reviews.
- Working knowledge of computer operations.
- Dependability and reliability during assigned office hours a must.
- Maintains regular and predictable attendance.
- As a condition of employment, qualified individual will be subject to a background check, including criminal history check and character references.
Salary : $29,500 - $37,400
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