What are the responsibilities and job description for the Business Process Analyst - HRIS Systems position at Alcott HR?
As Alcott HR’s process improvement and implementation specialist, you'll lead the way in helping us streamline and continuously improve processes for ongoing conversion and implementation projects. You’ll perform your work in a supportive environment where your efforts will be appreciated and recognized.
We've got a lot to offer. Ownership and a ton of autonomy. Smart, awesome people with a desire to build and grow our business. Our own building in a great Farmingdale Long Island location. We're passionate about helping our clients succeed, making a difference, and setting the highest standard for the way business should be done. If working in a fast-paced, collaborative atmosphere with people who are committed to producing great work sounds like a good fit, Alcott HR could be a great place to grow your career.
We know you have your choice of roles for your next opportunity. Here's why we think you should chose Alcott HR:
- We have an amazing mix of high volume and deep strategy that's nearly impossible to find anywhere else in the business-to-business space.
- You'll be joining an HR company that is poised for rapid growth, taking a new and exciting service models and message to underserved markets across the US.
- We have a big market to go after, striving to provide the best and most unique HR service in the space, and some of the most loyal and enthusiastic clients behind us.
Does this sound like you? Read on!
Your day-to-day responsibilities will include large scale conversion projects, new client implementation, continuously analyzing and improving the scope of processes, managing project timelines, and more.
Here's what you'll do:
- Oversee effective, accurate and timely transition of new clients to Alcott HR’s platforms and processes
- Lead large scale conversion project by establishing project plans, defining and gathering requirements, outlining project objectives, and defining success
- Ability to understand workflows and translate needs between SMEs and technical team.
- Continuously identify boundaries and scope of processes identified for improvement, and draw up timelines for implementation of improvements
- Maintain project notes and constantly assess progress against key milestones
- Manage change effectiveness, scalability and redesign when applicable
- Drive business value and executive alignment between vendor and the customer by mapping the customer’s strategic initiatives against full suite of HCM solutions
- Utilize feedback from customers to identify process improvement opportunities and work with internal teams to implement changes
- Collaborate with internal and external subject matter experts (SME) to facilitate successful implementation
- Build and maintain trusting relationships with clients through superior customer service and oversight
- Exercise exceptional project / time management, prioritization, and organizational skills to ensure customer satisfaction during the onboarding experience
- Support development of internal implementation and process management best practices
- Facilitate change management for business processes that will be managed after implementation through best practice documentation and training
- Facilitate and lead interaction between internal and external project stakeholders with a focus on expediting the time-to-value cycle and lowering project risk
You are someone who has:
- A bachelor’s degree or equivalent amount of education and experience
- Minimum of 3 years’ experience in conversion projects and/or new client implementation
- Experience working within and/or implementing HRIS systems
- Experience with business and process analysis
- Track record of leading cross-functional initiatives, driving high performance, meeting deadlines, and executing on deliverables
- Proven success in identifying and implementing process improvements
- Ability to lead multiple complex projects simultaneously and balance a range of key internal and external stakeholders
- Exceptional written and verbal communication skills
- Attention to detail & commitment to delivering high quality work product
- Experience with Microsoft 365 applications and collaboration tools a plus
- PMP Certification a plus
Alcott HR Benefits and Perks:
Casual and collaborative work environment
Personal Paid Time Off and Paid Holidays
Medical, dental & vision insurance
Life insurance and HSA Account
401(k) retirement plan
Flexible spending and dependent care accounts
Commuter benefits
About Alcott HR
At Alcott HR, we have a Passion for People and Performance™. We empower leaders to focus on their core business purposes and meaning which enables them to more quickly and efficiently grow their business. Alcott HR provides clients and business owners with customized solutions for running their business, including HR best practices, regulatory compliance, payroll, training and development, employee benefits, risk management support, workers' compensation insurance and employment related administration. We serve a diverse group of successful profit and not for profit businesses across the U.S. Get to know us by visiting www.alcotthr.com.
Alcott HR provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Alcott HR complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.