What are the responsibilities and job description for the Senior Director position at Aldea?
Position Summary: Under the direction of Executive Leadership, the Senior Director oversees program leaders and is responsible for one or more agency divisions or regions, ensuring day-to-day program operations and personnel management is aligned with trauma-informed principles and agency goals. The Senior Director is an essential member of the Aldea Leadership Team and is responsible for employee and program development and oversight.
SOAR Program Information: The Senior Director will oversee the administration and management of Aldea's SOAR program. Aldea’s Supportive Outreach and Access to Resources (SOAR) program is an Early Psychosis Intervention (EPI)/First Episode Psychosis (FEP) Coordinated Specialty Care (CSC) clinical model that provides comprehensive assessment and treatment services to clients (ages 12-30) experiencing, or at enhanced risk of developing, early onset psychosis. The goal of the program is to intervene as early as possible to support recovery for youth and young adults with serious mental illness, improve their functioning and quality of life, and reduce long-term adverse outcomes. The foundational processes of the program are a team-based approach, specialized training and treatment approaches, community outreach, client and family engagement, and shared decision making between team members, clients, and families. The Coordinated Specialty Care treatment team positions include Program Director, Clinical Supervisor, Therapist, Supported Education and Employment Specialist (SEES), Family Advocate, Peer Specialist, Psychiatric Nurse Practitioner/Psychiatrist, and Program/Clinic Coordinator.
Essential Duties
SOAR Program Information: The Senior Director will oversee the administration and management of Aldea's SOAR program. Aldea’s Supportive Outreach and Access to Resources (SOAR) program is an Early Psychosis Intervention (EPI)/First Episode Psychosis (FEP) Coordinated Specialty Care (CSC) clinical model that provides comprehensive assessment and treatment services to clients (ages 12-30) experiencing, or at enhanced risk of developing, early onset psychosis. The goal of the program is to intervene as early as possible to support recovery for youth and young adults with serious mental illness, improve their functioning and quality of life, and reduce long-term adverse outcomes. The foundational processes of the program are a team-based approach, specialized training and treatment approaches, community outreach, client and family engagement, and shared decision making between team members, clients, and families. The Coordinated Specialty Care treatment team positions include Program Director, Clinical Supervisor, Therapist, Supported Education and Employment Specialist (SEES), Family Advocate, Peer Specialist, Psychiatric Nurse Practitioner/Psychiatrist, and Program/Clinic Coordinator.
Essential Duties
- Demonstrated ability to build, lead, and develop effective teams.
- Coaches and trains assigned Program Directors in the effective leadership and management of personnel situations and promotes both employee satisfaction and performance accountability.
- Develops effective collaborative relationships with local county and community partners and other external relationships, promoting agency business development goals and ensuring contracting organization satisfaction with services.
- Ensures assigned programs and contracts perform to exceed budget and contract requirements, and that service delivery meets the highest professional and clinical standards with demonstrated positive outcomes.
- In conjunction with Executive Leadership, evaluates additional program development opportunities for improving and growing client services according to community needs, emerging trends, best practice clinical treatment and available funding sources.
- Ensure that programs maintain COA standards and implement a continuous quality improvement approach across programs.
- Collaborates on authoring of grants/contract proposals, workflows, and policies and procedures.
- Demonstrates understanding of how to create and effectively manage site budgets.
- Ensures all programs meet compliance standards with minimal financial penalties/ recoupments and that assigned sites hit budget targets within acceptable ranges.
- Demonstrates excellent emotional intelligence skill including self-awareness, emotion regulation and social navigation and effectively engenders trust from others.
- Demonstrates creative problem solving and competency in taking or recommending appropriate actions while determining which issues to delegate, handle independently, or refer to Executive Leadership.
- Conducts personnel management in a fair and ethical manner and assures all program sites do the same, upholding all legal and agency requirements pertaining to human resource management, and upholds systems which minimize injuries and workers’ compensation claims.
- Chief Operating Officer or Chief Program Officer
- May supervise: Program Director, Manager, Supervisor
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