What are the responsibilities and job description for the Repair Technician - Field position at Aldinger?
“Aldinger Company will provide the highest standards in our industry and at levels that exceed our customer’s expectations. We will build long-term partnerships with our customers and employees based on trust and professionalism. In return, we will provide a fair profit for the corporation for the purpose of security and growth to all employees and their families.”
Mission: The Field Repair Technician’s mission is to coordinate and perform field repairs on customer equipment.
Functional Accountabilities:
- Complete accurate and timely repairs in the field
- Communicate with customers throughout the process
- Assist other personnel as needed
- Communicate with customer to provide status for order and make corrections or amendments to certificates
Competencies:
- Experience in diagnosis and repair of mechanical-electronic equipment
- Dependability/Reliability
- Process Orientation
- Takes Action
- Adaptability
- Problem Solving
- Managing Relationships
- Interpersonal Relationships
- Stress Tolerance
- Customer Service Orientation
- Self-Awareness
- Objectivity
Measurables:
- Attained turn-around times
- Growth and retained business in field repair.
- Annual performance reviews
- Feedback from customers, prospects, and peers
Position Requirements:
- Equipment repair proficiency
- Presentation, written and personal communication skills
- A focus on high quality outcomes
- Exceptional quantitative and analytical skills and PC proficiency
- The ability to think creatively, take initiative, multitask and manage projects under pressure
- An unwavering persistence, commitment, passion and enthusiasm for this work.
Job Type: Full-time
Salary: $48,000.00 - $52,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Referral program
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
- On call
Travel requirement:
- Travel
Education:
- High school or equivalent (Required)
License/Certification:
- Driver's License (Required)
Work Location: On the road
Salary : $48,000 - $52,000
