Medical Assistance or LPN

Location: Ardmore Family Practice

Position: Medical Assistance or LPN

• Welcomes patients by greeting them, making sure to use double patient identifiers such as name and birthdate, in person or on the telephone; answering or referring inquiries.
• Prepares patients for the health care visit by directing and/or accompanying them to the examining room; providing examination gowns and drapes; helping them to position themselves for the examination and/or treatment; arranging examining room instruments, supplies, and equipment.
• Verifies patient information by interviewing patients; reviewing and documenting medical, social and surgical history; taking vital signs; confirming purpose of visit or treatment.
• Supports patient care delivery by pre-visit planning, helping health care providers during examinations; preparing laboratory specimens; performing basic laboratory tests on the premises; disposing of contaminated supplies; sterilizing medical instruments; administering medications on the premises; authorizing drug refills as directed; telephoning prescriptions to pharmacies; contacting patient with tests results, messages from provider; drawing blood; taking electrocardiograms; spirometry, bone density, removing sutures; changing dressings, administering injections, maintaining immunization record in medical record and NCIR.
• Educates patients by providing information and instructions about medication, diet, preventive care, or pertinent information about health; answering questions.
• Proactively acts as patient advocate, responding with empathy and respect to resolve patient concerns and recognizes opportunities for improvement through patient concerns.
• Completes records by documenting patient examination, treatment, test results and quality management.
• Prior Authorizations - assist patients, providers and pharmacies by obtaining authorizations
• Generates revenues by recording billing information of services rendered; completing insurance, school, medication, disability and other form requests; responding to insurance, home health, nursing facility or other third-party inquiries.
• Keeps supplies ready by inventorying stock; maintaining order list; verifying receipt; discarding expired stock.
• Keeps equipment operating by following operating instructions; troubleshooting breakdowns; maintaining supplies; performing preventive maintenance; calling or informing supervisor for repairs.
• Maintains safe, secure, and healthy work environment by following, and enforcing standards and procedures; complying with legal regulations.
• Maintains patient confidence and protects operations by keeping patient care information confidential.
• Serves and protects the physician or health care provider practice by adhering to professional standards, policies and procedures, federal, state, and local requirements, and Patient Centered Medical Home (PCMH) standards.
• Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.
• Enhances health care practice reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
• The individual must possess good interpersonal skills and be able to serve, without prejudice or judgment, clients with differing lifestyles, race, economic status, age, or religious affiliation.
• Knowledge of evidence-based approaches to self-management support such as patient coaching and motivational interviewing.
• Knowledge of population management and proactively addresses needs of patients and families served by the practice.
• Knowledge of effective patient communication for all segments of the practice's patient population but particularly vulnerable population. Participates in regular team meetings and continuous quality improvement activities.

Please note this position is posted on behalf of our partner practices. This individual will be working at the specific practice that is mentioned in the above details and will not be a direct employee of Aledade, Inc. so will therefore not be eligible for the benefits available to Aledade employees.