Sales Representative

Acara Solutions is looking for a Sales Representative for our client located in Grand Rapids, MI

• Sell the products via telephone or electronic means to customers.
• Generates prospective customers through cold calling and may qualify and follow up with sales leads.
• Sales can be made through multichannel, inbound, or outbound sales activities.
• Delivering Orders and Revenue.
• Establish contact with the airline and MRO engineering departments to propose and sell our services.
• Phone and Teams/Zoom-based selling.
• Submit quotes based on pre-defined templates and pricing parameters and follow up.
• Organize customer demonstrations of our services with our technical team, if necessary.
• Negotiate with customers on pricing and payment terms, within defined limits.
• Follow up, secure Purchase Orders, and hand them over to the finance and delivery teams.
• Provide customers with relevant start-up materials and documents to enable them to use the services.
• Keep track of all proposals and pursuits using our CRM tool.
• Provide forecasting of revenue and market trends to allow the operational and sales leadership to plan effectively for delivery.
• Contributing to the Commercial aspects of our services offering and its position within the changing market.
• Gain a working understanding of the competition's commercial offerings and provide feedback to the sales and commercial team.
• Shape the Evolution of our Products and Services.
• Provide our talented data analysts and data science team with customer feedback that can enhance and evolve our flight data services.
• Working closely with our Marketing Team to define the necessary upstream activity.
• Provide periodic feedback and insight.

Pay and Benefits:

• High School Diploma or GED.
• Minimum of 6 years' experience as a Sales Representative.
• Minimum of 2 years' experience in B2B sales or B2B customer-facing.
• Minimum of 2 years' experience in delivering customer satisfaction.

• Associate Degree.
• Sales operational experience in data-based safety systems/services within aviation.
• Experience working within or closely with operational delivery teams.
• Needs application of in-depth technical knowledge of products, systems, and services.
• Be pivotal in identifying and pursuing new business opportunities and interfacing with customers to submit proposals and close contract orders in line with our growth plans.
• Proven ability to drive sales and seek out opportunities and customer contacts.
• Demonstrates a willingness to get things done and take responsibility.
• Demonstrable experience either delivering or selling services in aviation.
• Background and relationships within airline and business aviation client base.
• A basic understanding of commercial contracting and negotiations.
• Works well and cooperates with all stakeholders.

Additional Information:

• Upon offer of employment, the individual will be subject to a background check and a drug screen.
• In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.
• Under the International Traffic in Arms Regulations (ITAR), all employees assigned to this client must provide documentation verifying their status as a 'U.S. Person', as defined in ITAR clause 120.15. A U.S. Person is a protected individual under the anti-discrimination provisions of U.S. immigration laws.