Alfa Insurance Health Representative

Alfa Insurance Sales Representative
Montgomery, AL Full Time
POSTED ON 10/6/2022 CLOSED ON 2/6/2023

Job Posting for Alfa Insurance Health Representative at Alfa Insurance Sales Representative


Company Overview
Alfa Insurance is an outgrowth of the Alabama Farmers Federation, Alfa Insurance Companies began in 1946. Since then, Alfa has grown to offer an excellent array of insurance coverages including life, property, business and automobile to its clients and has also become known for superior customer service. Alfa and its affiliates now provide insurance and other financial services to more than 1 million customers in 11 states.

This is a senior position within the Alfa Health Department at Alabama Farmer's Federation. 

Responsibilities 
  • Provide accurate customer service to policyholders, agents, sales representatives and new clients regarding eligibility for enrollment, health quotes, advance premium tax credit, health benefits of each of the seven health policies available as well as four Medicare products.
  • Process applications for enrollment in health, dental, and Medicare products
  • Process policy changes as requested and verify receipt of required documents
  • Respond to Health Insurance Requests for Quotation (RFQ) and track lead follow-up 
Qualifications
  • High school diploma required
  • Must have Alabama Health Insurance License and complete the required continuing education classes to maintain state insurance license in addition to the required CMS and Blue Cross of AL training courses.
  • Must complete the require CE courses in order to maintain state insurance license.
  • Previous experience with customer service and knowledge of health insurance and Medicare products
  • Computer skills including Microsoft Word, letter writing, and calculator skills required. 
  • Strong interpersonal skills, emotional intelligence, and customer centric mindset.
  • Adept at active listening, and comfortable with frequent verbal communication primarily by phone
Hours   
Monday – Friday 8:00 a.m. – 4:30 p.m. Work extended hours during health insurance open enrollment (October 15 – December 15).

 
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