Release Owner, Product Operations

Our story

At Alight, we believe a company's success starts with its people. At our core, we Champion People, help our colleagues Grow with Purpose and true to our name we encourage colleagues to "Be Alight."

Our Values:

Champion People - be empathetic and help create a place where everyone belongs.

Grow with purpose - Be inspired by our higher calling of improving lives.

Be Alight - act with integrity, be real and empower others.

It's why we're so driven to connect passion with purpose. Our team's expertise in human insights and cloud technology gives companies and employees around the world the ability to power confident decisions, for life.

With a comprehensive total rewards package, continuing education and training, and tremendous potential with a growing global organization, Alight is the perfect place to put your passion to work.

Join our team if you Champion People, want to Grow with Purpose through acting with integrity and if you embody the meaning of Be Alight.

Learn more at careers.alight.com.

At Alight, we are seeking a talented Release Owner and Product Operations professional, someone who will excel at working in a dynamic and evolving department as Alight continues its exciting transformation. The ideal candidate is flexible in approach yet steadfast in their desire to deliver high-quality experiences to our clients on schedule. Other skills and experience include:

Responsibilities

• Maintaining project schedules and ensuring alignment across key partners and vendors
• Negotiating, planning, and monitoring activities & milestones to ensure milestones are met and the project results can be measured
• Manage customer deployments and work with stakeholders on timelines
• Leading and coordinating go-live activities including the execution of the deployment plans and checklists, conducting readiness and milestone reviews, and facilitating business Go/No-Go calls
• Coordinating & overseeing communications with our stakeholders
• Managing risks and resolving issues that affect the project scope, schedule, and quality
• Coordinating and ensuring documentation for end users (e.g. release notes, solution details, knowledge transfer materials, etc.) is delivered on time and with high-quality
• Providing regular status reporting to leadership
• Producing, maintaining, and continuously improving product release management guidelines and documentation
• Maintaining a repository and managing key information such as procedures, dependencies, and distribution lists

Qualifications/ Knowledge and Education

• 3-5 years of experience running and managing projects or programs, preferably as release owner, product manager, or program/project manager in a large SaaS software company (1000-5000 employees)
• Demonstrable experience with creating and executing projects
• Demonstrated ability to coordinate cross-functional work teams toward task completion
• Strong leadership, drive, and motivational skills; ability to deliver results independently
• Excellent organizational, planning, analytics, and prioritization skills
• An eye for details, particularly in communication materials to internal and external stakeholders
• Advanced knowledge of software development lifecycle
• A high standard for quality deliverables and software, and a willingness to help others achieve that same level of quality
• Understanding of our markets, industry, clients, and system capabilities
• Ability to develop and sustain positive partnerships across diverse and global teams

Flexible Working

So that you can be your best at work and home, we consider flexible working arrangements wherever possible. Alight has been a leader in the flexible workspace and "Top 100 Company for Remote Jobs" 5 years in a row.

Benefits

We offer programs and plans for a healthy mind, body, wallet and life because it's important our benefits care for the whole person. Options include a variety of health coverage options, wellbeing and support programs, retirement, vacation and sick leave, maternity, paternity & adoption leave, continuing education and training as well as a number of voluntary benefit options.

By applying for a position with Alight, you understand that, should you be made an offer, it will be contingent on your undergoing and successfully completing a background check consistent with Alight's employment policies. Background checks may include some or all the following based on the nature of the position: SSN/SIN validation, education verification, employment verification, and criminal check, search against global sanctions and government watch lists, credit check, and/or drug test. You will be notified during the hiring process which checks are required by the position.

Our commitment to Diversity and Inclusion

Alight is committed to diversity, equity, and inclusion. We celebrate differences and believe in fostering an environment where everyone feels valued, respected, and supported. We know that diverse teams are stronger, more innovative, and more successful.

At Alight, we welcome and embrace all individuals, regardless of their background, and are dedicated to creating a culture that enables every employee to thrive. Join us in building a brighter, more inclusive future.

Diversity Policy Statement

Alight is an Equal Employment Opportunity employer and does not discriminate against anyone based on sex, race, color, religion, creed, national origin, ancestry, age, physical or mental disability, medical condition, pregnancy, marital or domestic partner status, citizenship, military or veteran status, sexual orientation, gender, gender identity or expression, genetic information, or any other legally protected characteristics or conduct covered by federal, state or local law. In addition, we take affirmative action to employ and advance in the employment of qualified minorities, women, disabled persons, disabled veterans and other covered veterans.

Alight provides reasonable accommodations to the known limitations of otherwise qualified employees and applicants for employment with disabilities and sincerely held religious beliefs, practices and observances, unless doing so would result in undue hardship. Applicants for employment may request a reasonable accommodation/modification by contacting his/her recruiter.

Authorization to work in the Employing Country

Applicants for employment in the country in which they are applying (Employing Country) must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the Employing Country and with Alight.

Note, this job description does not restrict management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units.

#LI-Remote P&T

We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.

DISCLAIMER:

Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units.