Our story

At Alight, we believe a company’s success starts with its people. It’s why we’re so driven to connect passion with purpose. Our team’s expertise in human insights and cloud technology, allows companies and employees around the world to transform and thrive. With a competitive total rewards package, continuing education and training, and tremendous potential with a growing global organization, Alight is the perfect place to put your passion to work.

Join our team. Because transformation takes a workforce. Learn more at careers.alight.com.

Overview

The Data File/Interface Analyst (Programmer II / III) is a role with deep technical and systems knowledge. The position has overall responsibility for data file interfaces including configuration, analysis, and quality assurance. The role is responsible for ensuring the quality of all data interface analysis, technical documentation, test plans, configuration and testing completed for assigned clients. The File Analyst is also responsible for workload management. This includes researching, designing, documenting, and modifying interface specifications throughout the production life cycle. The Lead File Analyst is expected to coach and support colleagues within their team.

Responsibility Areas

Operations – Project and Team Management

• Technical Project Manager:

  Manages workload across a group of assigned clients, assesses risk, prioritizes tasks, and delegates assignments, for timely and cost-effective results

  Works globally with the Project Lead in India to assign and balance workload and projects

• Consult with internal team members on complex or critical client requests; address complex technical requirements, set expectations, manage client involvement in data interface review and analysis.

• Coach, develop, manage, and direct team members and workload across a group of clients.

• Train and coach team members about the system, business knowledge, data interface standards, system development life cycle, and delivery models.

• Assess risk, prioritize tasks, and delegate assignments, for timely and cost-effective results.

• Respond to client inquiries to discuss complex data interface requirements, manage client involvement.

System - Technical Development

• Review complex client requirements; perform gap and impact analysis, and delegate data and interface analysis for configuration.

• Review analysis and test plans, providing data interface expertise and identifying high level technical solutions.

• Review complex and critical client requirements, perform gap and impact analysis, and delegate data interface analysis in preparation for configuration.

• Manage and ensure consistency of operating procedures, interface standards, and interface documentation standards across teams.

• Assist programmer analysts in conceptualization and development of data interfaces to support implementations.

• Direct the preparation/documentation of data interface requirements and specifications.

• Run and monitor tests on new and existing data interfaces for the purposes of correcting errors, isolating areas for improvement, and general debugging.

• Oversee critical analysis of test results and deliver solutions to problem areas.

Posting Qualifications

Formal Education & Certification

• Bachelors Degree in a technical field or equivalent work experience.

Knowledge & Experience:

• Experience creating functional and technical specifications and executing test plans.
• Minimum of 6 months experience coaching and developing others.
• 3 or more years experience managing people and/or projects.
• 5 or more years of relevant work experience.

Technical Skills

• Understanding of different file formats and structures as well as understanding of data models
• SQL and demonstrated ability to use and understand a relational database structure, preferably SQL Server
• Experience with an HRIS or Payroll system
• Understanding of Health and Welfare benefits

Personal Attributes

• Excellent verbal and written communication skills
• Experience working in a team-oriented, collaborative environment
• Strong analytical and problem solving skills
• Strong quality assurance and accuracy focus
• Ability to effectively prioritize and delegate tasks

Work Conditions:

• Because of the nature of CBA work, time commitments may vary, especially during the peak season of Annual Enrollment.
• Occasional evening and weekend work to meet deadlines

By applying for a position with Alight, you understand that, should you be made an offer, it will be contingent on your undergoing and successfully completing a background check consistent with Alight’s employment policies. Background checks may include some or all the following based on the nature of the position: SSN/SIN validation, education verification, employment verification, and criminal check, search against global sanctions and government watch lists, credit check, and/or drug test. You will be notified during the hiring process which checks are required by the position.

Our commitment to Diversity and Inclusion

Alight believes diversity should be visible, valued, and sustained throughout the organization. And we’re committed to enabling an inclusive culture of belonging that engages all colleagues and grows the diversity of our talent to proudly represent the clients and communities we serve.

As an affirmative action employer, we adhere to the principles of equal employment opportunity in the workplace as defined in our diversity policy statement.

Diversity Policy Statement

Alight does not discriminate against anyone based on sex, gender, race, color, religion, creed, national origin, ancestry, age, physical or mental disability, medical condition, pregnancy, marital or domestic partner status, citizenship, military or veteran status, sexual orientation, gender, gender identity or expression, genetic information, or any other legally protected characteristics or conduct covered by federal, state or local law. In addition, we take affirmative action to employ and advance in employment qualified minorities, women, disabled persons, disabled veterans and other covered veterans.

Alight provides reasonable accommodations to the known limitations of otherwise qualified employees and applicants for employment with disabilities and sincerely held religious beliefs, practices and observances, unless doing so would result in undue hardship. Applicants for employment may request a reasonable accommodation/modification by contacting his/her recruiter.

Authorization to work in the United States

Applicants for employment in the United States must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States and with Alight.

Note, this job description does not restrict management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units.

#LI Remote

We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.

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DISCLAIMER:

Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units.

Alight Solutions provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, pregnancy, childbirth or related medical condition, veteran, marital, parental, citizenship, or domestic partner status, or any other status protected by applicable national, federal, state or local law. Alight Solutions is committed to a diverse workforce and is an affirmative action employer.