Cloud Administrator (AWS)

At AlixPartners, we solve the most complex and critical challenges by moving quickly from analysis to action when it really matters; creating value that has a lasting impact on companies, their people, and the communities they serve. We prize diversity and inclusion, the intellectually curious, the inventive, and the forward-thinking. We invite you to influence the way we work and define the way we embrace tomorrow.

AlixPartners has a Hybrid Work framework to support our employees. How this works in practice varies by geography and function based on client and team requirements. As this framework is new post-COVID-19 pandemic, it may also change over time.

AlixPartners requires COVID-19 vaccination as a condition of employment for this position, subject to reasonable accommodation.

What you'll do

An opportunity has become available for a Systems Senior Engineer to join our Cloud, Client Services, and Innovation team under the Corporate Services business community: Human Resources, Office Services, Marketing, Legal, Finance, IT, Facilities, and Lead Management are the backbone of support to the teams of management consultants, enabling AlixPartners to continue to deliver critical thinking and results-driven solutions to its clients in high- impact and high-value situations.

In this critical role, you will support both internal and client-facing cloud-based platforms and systems. This position is responsible for day-to-day operational and technical support in systems and network engineering across all systems and platforms.

The CCSI Systems Senior Engineer reports to the Cloud Platform Delivery & Operations Director with a preferred location of Southfield, MI, Chicago, IL, or Dallas, TX.

• Lead in the design, deployment, and operations of AlixPartners' Cloud Platforms – including AWS and Azure.
• Drive firm initiatives with AWS cloud platform both as an individual as well as in team settings with internal and external partners.
• Provide day-to-day systems, server, and network engineering support functions for various systems and platforms, including (but not limited to) Microsoft Windows servers, Active Directory, various distributions of Linux infrastructure, and 3rd party application platforms. Participate with cross-discipline teams as necessary.
• Analyze, report, and advise on various systems and applications performance issues.
• Research and implement new Cloud tools to improve efficiency, performance, and cost-effectiveness.
• Limit downtime on all environments
• Participate in the creation (or modification) of documentation activities related to system configuration, policies, and procedures.
• Acquire knowledge, via both formal and on-the-job training of the various 3rd party packaged software applications and custom solutions used to provide systems monitoring, management, and reporting within the Digital service offering.
• Additional responsibilities as identified. This description is not designed to encompass a comprehensive listing of required activities, duties, or responsibilities

What you'll need

• BS or BA in Computer Science, Management Information Systems, or related field is preferred; experience may be considered in lieu of formal education.
• Three (3) years' experience working in Amazon Web Services Platform with both their PaaS and IaaS offerings. Experience working with AWS in a "DevOps" role in an agile team setting – utilizing Git version control processes and automating/scripting environment deployments from Azure "DevOps" or GitHub Relevant certificates in AWS, DevOps, etc.
• Experience with automation/orchestration of AWS technologies.
• Experience working in and/or implementing "compliance" environments such as SOC2, ISO27001, HIPAA, etc.
• Exposure working in Microsoft Azure infrastructure (or similar provider) useful.
• Progressive experience in supporting information systems implementation, support, and monitoring, preferably within (but not limited to) a predominantly Microsoft environment.
• Experience in large, production-oriented service operations with a 24x7x365 service delivery model supporting mission-critical business operations with large data volumes.
• Effective written and verbal communication skills with the ability to present to stakeholders at all levels.
• Proven analytical and problem-solving skills; ability to quickly research new platforms and issues.
• Ability to manage and prioritize responsibilities effectively, adapt to changing circumstances to meet key deadlines under time constraints with high level attention to detail.
• Must become familiar with, and promote and abide by, all Firm values as defined by the AlixPartners' Code of Conduct and in terms of Ethics, Diversity, and Inclusion.
• Ability to work full time in an office and remote environment; physically able to sit/stand at a computer and work in front of a computer screen for significant portions of the workday.

In addition to a positive workplace, the firm offers a comprehensive compensation package including an excellent benefit program (health, vision, dental, disability, 401K, tuition reimbursement).

AlixPartners is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, color, religion, sex, sexual orientation, gender identity, national origin, age, status as a protected veteran, or disability. AlixPartners is a proud Silver award-winning Veteran Friendly Employer.

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