What are the responsibilities and job description for the Sales Associate position at All Fired Up?
*No experience necessary. All Fired Up provides all training
I. General Summary –
Sales Associate works to welcome and educate customers on the clay, ceramic, and glass processes. He or she conducts monetary transactions and records customer information. He or she maintains cleanliness, organization, and appearance of the shop.
II. Job Function –
1. Greet each customer within the first few seconds of his or her arrival with a warm smile and welcome. Explain the process and pricing to customers. Answer any questions customers might have pertaining to the process, pricing, events, or specials. Serve customers glazes and check on customers at least twice at their table during the painting process. Clean brushes, water cups and palettes after painting process is completed and reset tables for following customers.
2. Complete payment transactions using the point of sale system. Obtain and record the customer information into the point of sale system.
3. Promote special events to customers. Have knowledge of all events, specials, classes, and parties that are offered by the shop in order to answer customer inquiries.
4. Answer any phone calls in a professional manner. Return phone messages. Book parties or take event registrations over the phone or in person. Take messages for the owner.
5. Complete weekly cleaning duties which include but are not limited to:
a. Clean paint pens
b. Refill glaze palettes
c. Consolidate glaze bottles
d. Restock shelves with bisque pieces.
e. Dust shelves
f. Empty trash
g. Replenish supplies
h. vacuum/sweep/mop
i. clean counters, windows, bathrooms
6. Unload completed pieces from the kiln when the kiln reaches the appropriate temperature. Prepare piece by sanding rough edges and stilt marks. Check for damage pieces, sort and bag party pieces, arrange remaining pieces on the pick-up shelves.
Job Type: Part-time
Pay: $11.00 - $15.00 per hour
Schedule:
- 8 hour shift
- Day shift
- Holidays
- Monday to Friday
- Night shift
- On call
- Weekend availability
Ability to commute/relocate:
- Glen Allen, VA 23060: Reliably commute or planning to relocate before starting work (Required)
Education:
- High school or equivalent (Preferred)
Work Location: One location