What are the responsibilities and job description for the Customer Service Sales Representative position at All Star Auto Lights?
Job Title: Inbound Sales Agent - Full Time
Location: Orlando, FL
About the Position: Join our winning team at All Star Auto Parts! We are on the lookout for passionate individuals eager to contribute to the success of a rapidly growing company in the automotive parts industry. If you thrive in a dynamic, fast-paced environment and have a knack for turning inbound calls into sales opportunities, then All Star is the place for you!
As an Inbound Sales Agent, you'll play a crucial role in managing daily phone sales generated from inbound calls to our customer care center. Your dedication will be rewarded with commission opportunities, in addition to a competitive rate. Enjoy perks like 10 days of PTO and full medical benefits after 60 days, with a 401k matching plan offered after one year of employment.
This is an excellent opportunity for someone ready to embark on a rewarding career journey.
What You’ll Be Doing:
- Drive sales by providing exceptional service during incoming phone calls from All Star clients.
- Maintain and build upon existing relationships with All Star’s valued customers.
- Serve as the key point of contact for customers.
- Assist customers in finding the perfect automotive parts solution for their vehicles.
- Confirm the selection of the right part for each client, ensuring customer success.
- Drive sales through exceptional service during inbound calls.
- Cultivate and strengthen relationships with All Star's valued customers.
- Serve as the key point of contact for customers, delivering unparalleled service.
- Handle a high volume of calls and maintain a fast-paced, customer-focused environment.
- Provide support beyond traditional sales duties, ensuring an overall positive customer experience.
Preferred Qualifications:
- Minimum of 5 years of extensive customer service experience, known for following through.
- Quick thinker with the ability to make prompt decisions in a fast-paced environment.
- Ability to add value to a team successfully.
- Phone sales experience required.
- Understanding of the automotive industry and parts is helpful.
- Essential computer and technology skills.
- Ability to multitask effectively.
- Teachable, friendly, and willing to help in all needed areas.
- College degree preferable.
- Spanish-speaking is not essential but would be helpful.
- Position is very fast-paced, requiring the ability to handle a high intensity of calls and workload.
Physical Requirements
- Must be able to stand/walk for up to 8-10 hours.
- Lift and move totes weighing up to 50 pounds.
- Regular bending, lifting, stretching, and reaching, both below the waist and above the head.
- Should be able to work in environments with variable noise levels, lighting conditions, and temperature variation and able to access all areas of the building without limitations.
Pay and Benefits:
- Competitive pay with bonus
- Medical, Dental, and Vision Insurance
- Paid Time Off
- Paid Company Holidays
- 401K
About All Star Auto Parts
All Star is an industry leading auto parts supplier to the collision repair, wheel and tire repair centers, and automotive eCommerce industries. Founded in 2005 and headquartered in Orlando, Florida, All Star is a high growth company with a core competency in the remanufacturing of auto lights and wheels and a leading supplier of aftermarket products. The Company has grown 300% over the past three years and expects to continue at or above this pace through both organic and acquisitive growth. As All Star looks to the future, we are committed to adding highly motivated, passionate, and reliable team members to our company. We have five core values that are ingrained in everything we do as a company. We are Dependable, Knowledgeable, Proactive Communicators, Problem Solvers, and We Deeply Care. We are a dynamic and growing company with over 500 employees, that celebrates our employees each year with an Employee Appreciation Week. We have an employee engagement committee made up of employees throughout the company that host fun activities each month. We hold wellness challenges, including an Annual Corporate 5K. Come check out our growing company!
Check out our company website at https://allstarautoparts.com
PLEASE NOTE:
All Star Auto Parts is an equal employment opportunity employer and participates in E-Verify. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of gender, race/ethnicity, gender identity, sexual orientation, protected veteran status, disability, or other protected group status. Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of any employment Visas at this time.
