What are the responsibilities and job description for the Medical Front Desk Receptionist position at AllCare Family Medicine?
Schedule: 3 days (Monday-Friday) 8am-8pm and flexibility on weekends (9am-2pm)
General Job Duties:
The Medical Receptionist is responsible for answering incoming calls, directing calls to appropriate staff, greeting and checking in all patients for office appointments, including paperwork for patients to fill out, scanning insurance cards, entering all demographic information into the electronic health record, entering referrals for office visits into EMR, scanning for staff as needed, and working closely with physicians and staff.
Duties and Responsibilities:
- Greets and directs all patients within the practice
- Obtaining patient demographic and verifying insurance/collecting copays at each visit.
- Obtaining necessary patient information to meet current Federal guidelines
- Scanning pertinent patient information into EMR including patient authorizations, recent labs delivered by patient, etc.
- Obtaining patient authorization for medical records release (HIPAA compliance).
- Schedules any necessary appointments after completion of patient visit.
- Monitor and review patient schedules for next day office appointments.
- Identifying and resolving minor patient billing complaints.
- Assists in ordering, receiving and stocking of office supplies.
- Maintaining cleanliness of the waiting room.
- Assists other Medical Receptionists and Medical Secretaries as needed.
- Other duties as assigned.
Additional qualities and requirements:
- Excellent customer service
- Knowledge of medical terminologies
- High level of confidentiality
- Have empathy for patients
- Good interpersonal skills
- Computer literate
- Good temperament.
Requirements:
- Minimum of a High School diploma; Associates Degree preferred.
- Experiance working in a medical setting
- EMR experience preferred
Job Type: Full-time
Pay: $18.00 - $20.00 per hour
Benefits:
- 401(k) matching
- Dental insurance
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 12 hour shift
- 3x12
- Weekend availability
Application Question(s):
- How many years do you have in a medical setting?
Experience:
- Medical insurance verification: 1 year (Required)
Work Location: One location
Salary : $18 - $20