Automotive Technical Editor III

Position Summary:

ALLDATA Technical Editors work with others who share a passion for automotive technology, diagnosis and repair. Technical Editors in this role: analyze, edit, inspect, track and publish automotive repair and collision content using a proprietary software suite. Editors provide input to improve processes and quality control.

Job Responsibilities

• Adhere to defined editorial processes and specifications.
• Propose improvements in data accuracy and processing efficiency.
• Create, review and update process documentation as required.
• Coordinate with vehicle manufacturers to acquire data (File Transfer Protocol or other) when required.
• Learn and effectively use proprietary software programs to process and enrich content.
• Perform functional and content QC, provide feedback for quality assurance and process improvement.
• Research and answer technical questions related to automotive systems and ALLDATA products.
• Facilitate meetings and participate in committees and groups as required.
• Assist internal and external customers as needed to accomplish company objectives.
• Participate in software testing and other special projects or assignments as needed.
• Be enthusiastic and lead by example.
• Provide detailed daily time and activity reports.
• This position has no direct reports.

Skills and Requirements- Each line item must be met:

• ASE certified in four or more test areas OR have three or more years of experience as an ALLDATA TEII with advanced computer, communication and clearly demonstrated automotive proficiencies.
• Excellent knowledge and understanding of automotive technology.
• Proficient in MS Excel, Word and data transfer (FTP or other).
• Thrive in a team environment.
• Possess good communication, problem solving and organizational skills.
• Quick learner that adapts to change quickly and easily.
• Self-motivated and quality results oriented.
• Ability to oversee project and team initiatives and help coach/mentor lower level technical editors.
• Must possess the ability to become a manufacturer subject matter expert, (clearly understanding the OE data structure, OE content types, OE content capabilities and the ability to be a decision maker related to content processing for an assigned manufacturer.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Referral program
• Tuition reimbursement
• Vision insurance

Schedule:

• Monday to Friday

Work Location: One location