Clinic Receptionist

Schedule:

• 4/10’s, 4 days a week with 10 hours shifts. 40 hours per week.
• Schedules are built out 2 months in advance.
• One weekend day per month and one holiday per year
  

Work Environment/Physical Demands:

The following is required to perform the essential functions of this role.

While performing the duties of this job the employee regularly works in an office/clinic setting, are as follows:

• Prolonged periods sitting at a desk and working on a computer
• Prolonged periods of standing, walking and bending
• Must be able to lift up to 15 pounds at times
• Must be able to read, write, speak, and understand English and communicate effectively
  

Benefits:

• Bi-weekly payroll for non-exempt staff
• Overtime
• Medical
• Dental
• Vision
• Employer paid life, AD&D insurance
• Employer paid Employee Assistance Program, EAP
• Generous Paid Time Off (PTO)
• Holiday pay
• 401(k) Plan
• 401(k) employer matching
• Annual employer discretionary bonus
• Volunteer bonus incentives
• Continuing education benefit
• Birthday/anniversary recognition
  

Allegro Pediatrics is an Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, religion, creed, age (over 40), disability status, sex, sexual orientation, gender identity, gender expression, medical condition, genetic information, pregnancy, military and veteran status, or any other characteristic protected by law.

Allegro Pediatrics-Where Healthier Futures Begin. For more than 55 years, we have been setting the standard for children’s medical care on the Eastside.

With nearly 90 providers in 7 locations, our mission is to partner with families to heal, nurture, and empower each child in their journey to adulthood.

Want to be a part of a prestigious pediatric environment?

Recruiting for a clinic receptionist that we refer to as, Patient Service Representative (PSR). You will have the opportunity to work with a varied team including doctors, nurses, medical assistants, and corporate management.

Primary Responsibilities:

The PSR role is an integral part of the Allegro team that works with patients and their families to address needs and concerns including but not limited to:

• Greet patient families checking in for pediatric primary care appointments
• Use of online communication program to: communicate with scheduled patients via text, send forms for visits, collect co-pays or account balances
• Use of phone systems to schedule appointments as needed and take messages for physicians/nurses
• Monitor tasks in our electronic health record software
• Troubleshoot issues with appointments or general account questions
• Restock supplies
• Process, distribute, and scan correspondence and reports that arrive via mail, and fax
• Must preserve and protect patient confidentiality
• Promote atmosphere of patient care and customer service excellence, respecting patient rights, confidentiality, diversity, and developmental needs
  

Desired Skills:

• Working with Genesys, Phreesia, Intergy, Zoom, Microsoft Teams
• Familiarity with HIPAA
• Medical clinic and/or prior front desk/customer service experience, but not required

• Must be 18 years of age or older
• Excellent communications skills with a diverse population of customers and coworkers
• Professional work appearance and ability to comply to the dress code
  • Ability to work at least one weekend day a month and one holiday per year
  • Must communicate in a positive and calm manner
  • Must be proficient in computer navigation, task management and working with several software programs at the same time . Including but not limited to Microsoft Outlook, Teams, Zoom, etc.
• Pre-Employment Requirements:
  • Background check
  • Drug testing (includes marijuana)

• To uphold safety for all employees and patients, we continue to require vaccination status for all new hires, including remote or hybrid schedules, at time of hire and annually
• • Initial COVID vaccination series
  • Current COVID booster, and annually, or as newly released
  • We require flu immunizations at time of hire and annually
  • Various other immunization requirements that we can discuss during your interview
  • All employees are currently required to wear a surgical, KN95 or N95 mask at all times while in a clinic or admin locations