Medical Assistant

Must be FULLY Covid-19 vaccinated.

Education and Experience:

• High school diploma or general education degree; college degree preferred.
• 2 years of experience in a medical office working as a medical assistant.

Essential Skills and Abilities:

• Excellent communication skills.
• Excellent customer service skills.
• Good understanding of skin anatomy.
• Good problem-solving and analytical skills.
• Ability to work as a team member.
• Well-organized with attention to detail.
• Ability to manage multiple projects simultaneously.
• Empathetic with patient needs and concerns.
• Ability to work well with physicians, anticipating their needs regarding patient treatment.
• Hands-on experience with electronic medical records
• Knowledge of common safety hazards and precautions to establish a safe work environment.
• Reliable, punctual, and detail-oriented
• Strong knowledge of medical terminology

RESPONSIBILITIES:

• Escorts patients to exam rooms in order of appointment times.
• Interviews patients to obtain history, family history, and history of allergies and medications and records information on patients’ charts.
• Prepares treatment room according to scheduled procedure or anticipate physicians needs if non-scheduled procedure is likely.
• Assists physician with biopsies and surgical procedures such as excisions, ED&C, etc.
• Hands instruments and materials to doctor as directed.
• Cleans and sterilizes instruments.
• Straightens and cleans exam rooms after patient visits.
• Completely and correctly fills out all required pathology and laboratory requisition documents. Document laboratory pick-ups. Call Labs for outstanding tests.
• Answers telephone inquiries from patients, or primary care physicians.
• Stocks all exam rooms.
• Ensures patients receive medications that requires pre-authorization from insurance carrier.
• Receive, process and document all requirements, submit the required documentation, and update the Prior Authorization submission documents when necessary
• Review chart documentation to ensure patient meets medical policy guidelines
• Prioritize incoming authorization requests according to urgency
• Obtain authorization via payer website or by phone and follow up regularly on pending cases
• Maintain files to include up to date requirements needed to successfully obtain authorizations
• Initiate appeals for denied authorizations

Spanish speaking a plus.