What are the responsibilities and job description for the Receptionist position at Alliance Home Health Group?
Our Mission
At Alliance Home Health Group, our mission centers around bringing the highest quality of home health services to our clients so that they can feel confident in the care they receive while also seeing better health outcomes. We accomplish this mission by increasing our patients’ independence, dignity, and home safety.
Patients Come First
Our patients are always at the forefront of our minds, and everything we do is with the goal of improving their care and well-being.
Our Employees Are Our Greatest Assets
We would not come close to meeting our mission and achieving our vision for better quality home care without our exceptional team of employees. When it comes to the difference in care from Alliance Home Health Group, we can confidently say that it lies in our employees.
Job Summary:
We are seeking a highly motivated and organized receptionist to join our team. The ideal candidate will have experience in the home health industry and be able to manage the front desk of our agency. Responsibilities include answering phone calls, scheduling appointments, managing medical records, and handling billing and insurance claims. Must also be fluent in Spanish, familiar with medical terminology, and have excellent communication and customer service skills.
Responsibilities:
- Answer phone calls and direct them to the appropriate person
- Schedule appointments for clients and visitors
- Manage medical records and ensure they are up-to-date
- Handle billing and insurance claims
- Greet clients and visitors and provide them with information about our services
Requirements:
- High school diploma or equivalent
- Experience in the home health industry
- Bilingual in English and Spanish
- Familiarity with medical terminology
- Excellent communication and customer service skills
- Ability to work independently and as part of a team
Job Type: Full-time
Pay: From $18.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Work Location: In person