What are the responsibilities and job description for the Now Hiring 100+ Remote Agents for Entry Level Banking/Finance Role! position at AllianceOne?
Full-Time Customer Relationship Representative- Mortgage Retention (Work From Home-Remote)
If you are looking for an entry level position with opportunities for advancement you have found the right organization!
MUST be able to come to the Maumee office the first day (morning) to complete new hire paperwork - 1684 Woodlands Dr, Maumee, OH 43537
PAY: $15.00/hour
HOURS: 40 hours per week (Hours of Operation: 8:00am – 8:00pm)
KEY FOCUS: AllianceOne Customer Relationship Representatives engage with customers through the mortgage modification, disposition and additional assistance as needed.
PLEASE NOTE: THIS POSITION IS BYOD (Bring Your Own Device)
· All interested applicants are required to provide their own computer for this role
· The Talent Acquisition team will discuss any specific equipment requirements with interested candidates during the interview process
KEY RESPONSIBILITIES:
· Assist Customers with available foreclosure prevention alternatives to resolve their delinquency
· Provide customers with peace of mind knowing that they have an assigned Case Manager, and their counterparts, to assist them through the retention and liquidation process
· Assist customers with required document collection to move through the loan modification process
· Collect and monitor customer payments
· Initial liquidation options when applicable
· Keep the customer informed of the status throughout the process
· Answer customer questions about their account
BENEFITS:
· Medical, Dental and Vision Benefits after 60 days of employment
· 401(k) with company match after 90 days of employment
· Life Insurance, Short Term Disability, and Flexible Spending Account
· Generous Paid Vacation Package up to 3 weeks per year
Please review our privacy notice available at the following www.allianceoneinc.com/careers
AllianceOne is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. AllianceOne is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation please contact the Talent Acquisition team.
For additional information on AllianceOne visit our website at www.allianceoneinc.com
Job Type: Full-time
Pay: $15.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible schedule
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Supplemental Pay:
- Bonus pay
Work Location: One location