Customer Solutions Specialist

Allied Dispatch Solutions
Sneedville, TN Full Time | Part Time
POSTED ON 8/31/2023 CLOSED ON 1/10/2024

Job Posting for Customer Solutions Specialist at Allied Dispatch Solutions

Allied Dispatch Solutions is North America’s fastest growing roadside assistance and dispatch technology platform! We are privately owned company, and our international headquarters is in downtown Johnson City, TN. Jobs are available at our Johnson City, TN and Sneedville, TN locations. We also run a 24x7 contact center in London, Ontario, Canada! Check us out at www.trx-now.com.

Our team is made up of dedicated employees that have been part of our success story from the very beginning. Founded in 2014, many of our first employees are now key leaders within the company. We have tons of opportunity to move up and develop your skills within the organization.

Ask you interviewer about:

  • $250 Sign-On Bonus!
  • Earn More With Performance Incentives!
  • Flexible schedules. As a 24x7 company, we NEVER close!
  • Wear what you want! We want you to be comfortable here.
  • Work from home* opportunities!
  • Great pay!
  • Paid Holidays!
  • Paid Time Off!
  • Paid Training!
  • Opportunities for Career Advancement!

We are a great place to work! Friendly and fun work environment!

We Welcome:

  • Full Time
  • Part Time
  • Veterans
  • Students

No Previous Experience Necessary!

Do you enjoy helping people? We are searching for dedicated customer-oriented candidates. Customer Solutions Specialists (CSS) help customers that are in need of roadside assistance. We partner with service providers all over the US and Canada to help customers in need. We are looking for individuals who can utilize modern technology to perform basic tasks such as address location, research, and basic typing. Our revolutionary technology takes the guess work out of the job and provides you with all the tools you will need to be successful.

  • Inbound Calls Only
  • No Cold Calls
  • No Sales
  • No Collections

*Work from home is a performance incentive and is subject to the employee meeting pre-determined work metrics. There is not an option for 100% work from home. All employees are required to work on site until notified that they qualify for specific work from home days.

Job Types: Full-time, Part-time

Pay: $11.00 - $15.00 per hour

Benefits:

  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance

Experience level:

  • No experience needed

Shift:

  • 10 hour shift
  • 8 hour shift
  • Evening shift

Weekly day range:

  • Weekend availability

Work setting:

  • In-person

Ability to commute/relocate:

  • Sneedville, TN 37869: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

  • Are you willing to undergo a criminal background check and complete a drug test if you are offered a position with the company?

Work Location: In person

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