Experienced Field Property Adjuster

Job Description

Unexpected events are often unnerving. So, it takes someone special to put the pieces back together for our customers.

This is the opportunity you’ve been looking for to truly impact someone’s life! Start your claims professional career today as a Field Property Adjuster in Dallas, TX and be part of our dynamic team!

A Day in the Life:
•    Spend part of your day traveling to loss sites that have been damaged by fire, water, weather or other unexpected events.
•    Conduct a detailed inspection of the property and write an estimate to capture the extent of the damages
•    When you are not in the field, use advanced video technology to collaborate with onsite vendors to identify damages and write a damage estimate from a virtual setting
•    Review the policy and decide how coverage applies and provide the customer with a detailed explanation of both the estimate and the policy
•    Communicate empathetically with customers and help them through their claim process in a fast, fair and easy manner
•    Negotiate claim settlements with customers in accordance with business unit standard methodologies
•    Use data and analytics to tell a story and influence decision making
•    Flexibility to work in a variety of environments - independently, within a team, face-to-face, and virtually

Job Description

As a condition of employment, your office/area may require you to obtain an adjuster and/or an appraiser license. If required, the hiring manager will work with you along with the centralized licensing team to ensure that you are properly licensed.

Since this is a field role, you will also need a driver’s license and reliable vehicle. This is a demanding field position that will require you to travel within the territory as much as 75% of your working time.  As a result, you must be willing to work some weekend and extended hours if necessary. 

If offered the role, you may go to one of our regional training centers for training in our state-of-the-art facility within your first two months at Allstate. You will work with other Allstate employees to learn standard processes, answer any questions you have and make career connections.

Job Qualifications

You’re a great match for this role if you:
•    Have previous experience in construction, restoration, or real estate appraisals
•    Have prior experience using estimating software like Xactimate
•    Value providing an effortless customer service experience
•    You enjoy the ability to work independently starting your day from home, and traveling to various locations to restore peoples’ lives through outstanding customer service
•    View problems and setbacks as opportunities for improvement and look forward to coming up with creative solutions 
•    Are organized and able to multi-task in a fast-paced environment
•    Are known for clear and professional communication – both written and verbal
•    Have a bachelor’s degree and/or prior customer service experience
•    Being bilingual and/or having prior military experience is a plus

We Offer:
A culture of learning where you can expect to develop foundational skills for the future
Leadership teams that are communicative and compassionate
Impactful work by serving customers and the community in times of need
Potential for flexible work arrangements
A culture in which you dress for your day
Recognition and advancement opportunities
Paid Time Off, 401(k) and pension
Medical, Dental, and Vision coverage
You can view all Allstate benefits @ https://allstategoodlife.com