What are the responsibilities and job description for the Product Manager position at Ally?
Product Manager.
General information
Career area
Lending
Work Location(s)
601 S. Tryon Street, Charlotte, NC
Ref #
13149
Posted Date
Friday, June 24, 2022
Working time
Full time
Ally and Your Career
Ally Financial only succeeds when its people do - and that's more than some cliché people put on job postings. We live this stuff! We see our people as, well, people - with interests, families, friends, dreams, and causes that are all important to them. Our focus is on the health and safety of our teammates as well as work-life balance and diversity and inclusion. From generous benefits to a variety of employee resource groups, we strive to build paths that encourage employees to stretch themselves professionally. We want to help you grow, develop, and learn new things. You're constantly evolving, so shouldn't your opportunities be, too?
The Opportunity
Ally Lending is a high-growth, technology-based point-of-sale lending unit within Ally Financial. This position plays the critical role of translating Ally Lending's business strategy into an actionable product and platform roadmap. Through lean-agile prioritization, coordinated planning, and delivery, this Product Manager will enable the organization to deliver enterprise solutions that enhance client and borrower experiences, drive profitable growth across segments, and actively manage credit and operational risk.
A key player in strategic planning and product lifecycle management at Ally Lending, The Product Manager leads by analyzing performance, understanding our customer and competitive landscapes, and partnering across the company to manage strategic initiatives and bring new products to market. This position will play a pivotal role building and growing impactful and scalable products designed to support the financing needs of the world's largest retailers and manufacturers.
The Work Itself
- Align product vision and capability enhancements to business strategy & client needs
- Identify customer needs and develop solutions within the context of the overall product & business strategy
- Collaborate with Sales, Customer Experience, Engineering and Operations to facilitate solutions in all phases of the product development lifecycle, including product ideation and definition, UX design, build and launch
- Lead business case analysis and roadmap development at the initiative and feature level, considering the needs of borrowers, merchants and partners, balancing the interests of risk, compliance and operations stakeholders
- Manage the initiative and capability backlog and prepares enterprise solutions for capacity-based planning, prioritization and implementation
- Analyze and optimizes product performance against established KPIs
- Partner with Finance, Pricing and Underwriting leaders to ensure profitability of the product set and credit portfolio; ensures product offers meet the enterprise credit strategy and risk profiles
- Drive definition of done and acceptance criteria at the initiative and feature level to drive organizational and resource alignment, requirements elaboration and preparation for development
- Lead cross-functional teams and enterprise projects from ideation, intake and planning all the way through delivery and post-deployment monitoring; managing stakeholder routines, executive communication and channel readiness activities
- Manage multiple priorities concurrently, including self-executed deliverables and requirements executed by other teams
- Contribute to team success and team dynamic with strategic solutions and recommendations, building consensus with strong interpersonal and presentation skills
- Own solutions by presenting recommendations with supporting rationale and being accountable to timelines, organizational capacity and project needs
The Skills You Bring
Qualifications:
- Customer-centric; thinks about solutions from the user experience perspective first and foremost
- Strong business and financial acumen; experience working with data analysis and discovery
- Exposure and understanding of the financing, lending, and banking industry
- Have a working understanding of lending transaction management systems and financial services economics
- High-performing self-starter, with strong attention to detail and excellent organizational skills
- Metrics-driven; drives definition and measurement of KPIs to quantify business impact
- Strong program and project management skills; ability to understand organizational capacity and manage resource allocations to achieve business outcomes
- Highly collaborative, with ability to lead and influence others with confidence and emotional intelligence
- Experience working in an agile environment, with teams building user-facing software applications
- Demonstrates technical acumen; baseline knowledge of how software systems & application components work together; able to navigate technology, architectural and software development considerations at a high-level
- Strong communication and partnership skills; able to collaborate through complex problems with a diverse team across departments, organizational levels, and with external partners
- Ability to challenge assumptions and give and receive feedback respectfully
- Ability to estimate work, commit and deliver on deadlines and be vocal when risks arise
Experience / Education:
- Bachelor's degree required in Finance or other related field
- Microsoft Office suite of products; application lifecycle management tools (such as Jira, Azure DevOps, or Rally)
- At least 4 years of experience as a product manager, owner or strategist in consumer lending / financial services, digital channels or B2B/enterprise software, ideally in an Agile delivery model
- Experience working with CX researchers and/or UX designers
- Experience with software supporting risk, underwriting, pricing, accounting & finance functions are a plus
- Experience with modern web services and API are preferred
- Spoken and Written English required; Written and spoken Spanish a plus
(This position is in our Charlotte, NC office with some remote flexibility)
How We'll Have Your Back
Ally's compensation program offers market-competitive base pay and pay-for-performance incentives (bonuses) based on achieving personal and company goals. But Ally's total compensation - or total rewards - extends beyond your paycheck and is designed to support and enrich your personal and professional life, including:
- Time Away: competitive holiday and flexible paid-time-off, including time off for volunteering and voting.
- Planning for the Future: plan for the near and long term with an industry-leading 401K retirement savings plan with matching and company contributions, student loan and 529 educational assistance programs, tuition reimbursement, and other financial well-being programs.
- Supporting your Health & Well-being: flexible health and insurance options including dental and vision, pre-tax Health Savings Account with employer contributions and a total well-being program that helps you and your family stay on track physically, socially, emotionally, and financially.
- Building a Family: adoption, surrogacy, and fertility support as well as parental and caregiver leave, back-up child and adult/elder day care program and childcare discounts.
- Work-Life Integration: other benefits including LifeMatters® Employee Assistance Program, subsidized and discounted Weight Watchers® program and other employee discount programs.
Who We Are:
Ally Financial is a customer-centric, leading digital financial services company with passionate customer service and innovative financial solutions. We are relentlessly focused on "Doing it Right" and being a trusted financial-services provider to our consumer, commercial, and corporate customers. For more information, visit www.ally.com.
Ally is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity or expression, pregnancy status, marital status, military or veteran status, genetic disposition or any other reason protected by law.
We are committed to working with and providing reasonable accommodation to applicants with physical or mental disabilities. For accommodation requests, email us at work@ally.com. Ally will not discriminate against any qualified individual who is capable of performing the essential functions of the job with or without reasonable accommodation.
Base Pay Range : An individual's position in the range is determined by the scope and responsibilities of the role, work experience, education, certification(s), training, and additional qualifications. We review internal pay, the competitive market, and business environment prior to extending an offer.
Emerging
90,000
Experienced
120,000
Expert
150,000
Incentive Compensation: This position is eligible to participate in our annual incentive plan.
General information
Career area
Lending
Work Location(s)
601 S. Tryon Street, Charlotte, NC
Ref #
13149
Posted Date
Friday, June 24, 2022
Working time
Full time
Ally and Your Career
Ally Financial only succeeds when its people do - and that's more than some cliché people put on job postings. We live this stuff! We see our people as, well, people - with interests, families, friends, dreams, and causes that are all important to them. Our focus is on the health and safety of our teammates as well as work-life balance and diversity and inclusion. From generous benefits to a variety of employee resource groups, we strive to build paths that encourage employees to stretch themselves professionally. We want to help you grow, develop, and learn new things. You're constantly evolving, so shouldn't your opportunities be, too?
The Opportunity
Ally Lending is a high-growth, technology-based point-of-sale lending unit within Ally Financial. This position plays the critical role of translating Ally Lending's business strategy into an actionable product and platform roadmap. Through lean-agile prioritization, coordinated planning, and delivery, this Product Manager will enable the organization to deliver enterprise solutions that enhance client and borrower experiences, drive profitable growth across segments, and actively manage credit and operational risk.
A key player in strategic planning and product lifecycle management at Ally Lending, The Product Manager leads by analyzing performance, understanding our customer and competitive landscapes, and partnering across the company to manage strategic initiatives and bring new products to market. This position will play a pivotal role building and growing impactful and scalable products designed to support the financing needs of the world's largest retailers and manufacturers.
The Work Itself
- Align product vision and capability enhancements to business strategy & client needs
- Identify customer needs and develop solutions within the context of the overall product & business strategy
- Collaborate with Sales, Customer Experience, Engineering and Operations to facilitate solutions in all phases of the product development lifecycle, including product ideation and definition, UX design, build and launch
- Lead business case analysis and roadmap development at the initiative and feature level, considering the needs of borrowers, merchants and partners, balancing the interests of risk, compliance and operations stakeholders
- Manage the initiative and capability backlog and prepares enterprise solutions for capacity-based planning, prioritization and implementation
- Analyze and optimizes product performance against established KPIs
- Partner with Finance, Pricing and Underwriting leaders to ensure profitability of the product set and credit portfolio; ensures product offers meet the enterprise credit strategy and risk profiles
- Drive definition of done and acceptance criteria at the initiative and feature level to drive organizational and resource alignment, requirements elaboration and preparation for development
- Lead cross-functional teams and enterprise projects from ideation, intake and planning all the way through delivery and post-deployment monitoring; managing stakeholder routines, executive communication and channel readiness activities
- Manage multiple priorities concurrently, including self-executed deliverables and requirements executed by other teams
- Contribute to team success and team dynamic with strategic solutions and recommendations, building consensus with strong interpersonal and presentation skills
- Own solutions by presenting recommendations with supporting rationale and being accountable to timelines, organizational capacity and project needs
The Skills You Bring
Qualifications:
- Customer-centric; thinks about solutions from the user experience perspective first and foremost
- Strong business and financial acumen; experience working with data analysis and discovery
- Exposure and understanding of the financing, lending, and banking industry
- Have a working understanding of lending transaction management systems and financial services economics
- High-performing self-starter, with strong attention to detail and excellent organizational skills
- Metrics-driven; drives definition and measurement of KPIs to quantify business impact
- Strong program and project management skills; ability to understand organizational capacity and manage resource allocations to achieve business outcomes
- Highly collaborative, with ability to lead and influence others with confidence and emotional intelligence
- Experience working in an agile environment, with teams building user-facing software applications
- Demonstrates technical acumen; baseline knowledge of how software systems & application components work together; able to navigate technology, architectural and software development considerations at a high-level
- Strong communication and partnership skills; able to collaborate through complex problems with a diverse team across departments, organizational levels, and with external partners
- Ability to challenge assumptions and give and receive feedback respectfully
- Ability to estimate work, commit and deliver on deadlines and be vocal when risks arise
Experience / Education:
- Bachelor's degree required in Finance or other related field
- Microsoft Office suite of products; application lifecycle management tools (such as Jira, Azure DevOps, or Rally)
- At least 4 years of experience as a product manager, owner or strategist in consumer lending / financial services, digital channels or B2B/enterprise software, ideally in an Agile delivery model
- Experience working with CX researchers and/or UX designers
- Experience with software supporting risk, underwriting, pricing, accounting & finance functions are a plus
- Experience with modern web services and API are preferred
- Spoken and Written English required; Written and spoken Spanish a plus
(This position is in our Charlotte, NC office with some remote flexibility)
How We'll Have Your Back
Ally's compensation program offers market-competitive base pay and pay-for-performance incentives (bonuses) based on achieving personal and company goals. But Ally's total compensation - or total rewards - extends beyond your paycheck and is designed to support and enrich your personal and professional life, including:
- Time Away: competitive holiday and flexible paid-time-off, including time off for volunteering and voting.
- Planning for the Future: plan for the near and long term with an industry-leading 401K retirement savings plan with matching and company contributions, student loan and 529 educational assistance programs, tuition reimbursement, and other financial well-being programs.
- Supporting your Health & Well-being: flexible health and insurance options including dental and vision, pre-tax Health Savings Account with employer contributions and a total well-being program that helps you and your family stay on track physically, socially, emotionally, and financially.
- Building a Family: adoption, surrogacy, and fertility support as well as parental and caregiver leave, back-up child and adult/elder day care program and childcare discounts.
- Work-Life Integration: other benefits including LifeMatters® Employee Assistance Program, subsidized and discounted Weight Watchers® program and other employee discount programs.
Who We Are:
Ally Financial is a customer-centric, leading digital financial services company with passionate customer service and innovative financial solutions. We are relentlessly focused on "Doing it Right" and being a trusted financial-services provider to our consumer, commercial, and corporate customers. For more information, visit www.ally.com.
Ally is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity or expression, pregnancy status, marital status, military or veteran status, genetic disposition or any other reason protected by law.
We are committed to working with and providing reasonable accommodation to applicants with physical or mental disabilities. For accommodation requests, email us at work@ally.com. Ally will not discriminate against any qualified individual who is capable of performing the essential functions of the job with or without reasonable accommodation.
Base Pay Range : An individual's position in the range is determined by the scope and responsibilities of the role, work experience, education, certification(s), training, and additional qualifications. We review internal pay, the competitive market, and business environment prior to extending an offer.
Emerging
90,000
Experienced
120,000
Expert
150,000
Incentive Compensation: This position is eligible to participate in our annual incentive plan.
Product Manager
Marissa Letendre -
Davidson, NC
Product Manager
KEYper Systems -
Harrisburg, NC
Product Manager
InstantServe LLC. -
Charlotte, NC
