Customer Service Rep/Sales Agent ❤️

The fast-paced local office of a large house cleaning service looking for a Customer Service Representative/Office Assistant. If you can meet the requirements, you can start this week. One caveat. Your first week will be training for cleaning houses. It's a must that you know what our staff goes through in order to do your job : )

10 REASONS TO WORK FOR ALPINE MAIDS

· $18 - $23 per hour

· Regular weekday hours 9-5. No night no weekends!

· 2 weeks PTO, 2 weeks work from home

· 1 week Sick Leave

· Weekly paychecks

· Real health insurance (Kaiser)

· Dental & Vision coverage

· Fully vested 401k w/ match

· Water World corporate discounts

· Small business environment

· Full-time only

Job Duties would include:

· Be the voice of our company and handle all customer interaction on the phone and over email. We offer a really personal service, and you'll be developing a really personal relationship with the people we do this for.

· Answer incoming calls and book clients over the phone

· Make outbound calls

· Call leads and schedule

· Follow up on quote requests

· Follow up on completed work

· Dispatch for the following day

· Assist operations manager on weekly & daily reports

· Scan and file documents

· Help keep the office clean and organized

· Communicate client needs and issue with field techs to resolve any issues

Other requirements:

· Strong telephone and written communication skills

· Dedication to excellent customer service

· Outgoing personality; enjoys working with people

· Able to manage small business details while working independently

· Manage time and responsibilities - scheduling, customer support, job tracking, billing, staff communications, phone calls, etc.

· Confident with typical office equipment and computer skills - especially Microsoft products such as Outlook, Excel, Word, CRM, PowerPoint

· Knowledge of home cleaning and home services a plus

· Experience working in a Customer Service Role or Telemarketing Role preferred

· Confident in selling over the phone

· Experience handling customer payments – some QuickBooks experience preferred

For immediate consideration, apply online via the application to the right. Check us out at: alpinemaids.com

Job Type: Full-time

Pay: $18.00 - $23.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

COVID-19 considerations:
Must be vaccinated and boosted. Our whole company has been very COVID conscious and we are continuing this trend.

Education:

• High school or equivalent (Preferred)

Experience:

• Customer Service: 1 year (Required)

Work Location: One location