What are the responsibilities and job description for the Optometric Technician position at Alpine Vision Center?
Optometric Technician I - Alpine Vision Center
General Job Description & Responsibilities
The primary responsibility of this position is to ensure that all patients are receiving the best quality of care at all times. The role is primarily responsible for assisting the Optometrist in patient care while ensuring patient have an excellent experience. Under the guidance of the optometrist or location manager, assist with activities including but not limited to the following:
Excellent customer service skills and personal presentation are critical to this role. The ideal candidate will have 1 years of experience and:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. This position reports to the Practice Manager, or their designee.
Status: Full-time (FT)
Exemption: Non-exempt
Department: Clinic
General Job Description & Responsibilities
The primary responsibility of this position is to ensure that all patients are receiving the best quality of care at all times. The role is primarily responsible for assisting the Optometrist in patient care while ensuring patient have an excellent experience. Under the guidance of the optometrist or location manager, assist with activities including but not limited to the following:
- Answer phone calls, greet patients and schedule appointments
- Obtain insurance authorizations and verification of benefits
- Pre-screen patients before they see the optometrist, including the administration of diagnostic tests
- Gather patient’s medical history
- Communicating with doctors, staff, and patients
- Accurately post charges for exam fees, co-pays, and products sold
- Assist other members of the team as needed to reach individual and team goals
- Accurately and thoroughly document optometry exams and procedures as they are being performed by the doctor.
- List all appropriate diagnoses and symptoms as well as follow-up instructions and prescriptions as directed by the doctor.
- Coordinate patient scheduling and monitor patient flow throughout the office, properly communicating delays
Excellent customer service skills and personal presentation are critical to this role. The ideal candidate will have 1 years of experience and:
- High school diploma or equivalent
- Excellent verbal and written communication skills
- Strong multi-tasking and time management skills
- Strong organizational skills and attention to detail
- Strong problem-solving skills
- Ability to do basic math
- Team player with good interpersonal and listening skills
- Passion for self-improvement and continuing education
- Must be flexible to accommodate schedule change(s) on short notice to fulfill business needs
- Previous experience in the Optical Industry or in a medical clinic is preferred, but not required
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. This position reports to the Practice Manager, or their designee.
Status: Full-time (FT)
Exemption: Non-exempt
Department: Clinic
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