What are the responsibilities and job description for the Sales Support Specialist position at Altisource?
Company Description
ARE YOU READY TO WORK AT ALTISOURCE?
- Are you interested in making an immediate impact on work that matters?
- Are you looking to join a group of seasoned industry experts, innovators and collaborators relentlessly focused on driving results?
- Are you intrigued by a billion-dollar company that is financially successful but feels like a start-up?
If so, nice to meet you; we are Altisource! We are seeking energetic, highly skilled self-starters who thrive in a dynamic and fast-paced environment. We offer challenging work and great colleagues as well as career development opportunities.
As the industry leader, with a dominant market position for residential investment data, analytics, and technology, Altisource is uniquely positioned, offering the most comprehensive set of untapped real estate industry data! We are looking for a Sales Support Specialist for our growing Altisource Inside Sales team.
Job Description
WHAT YOU GET TO DO
- Take inbound calls, emails and chats from clients that reach out regarding the rental properties listed
- Track and handle the full life-cycle, from purchase to close, for customers
- Assign client leads to agents in the field and track their activity with the agents
- Determine client leads and respond appropriately by answering questions or referring the client to a specialist
- Manage various reports for the Altisource team, and distribute said reports to the team
Qualifications
WHAT ABOUT YOU? You have...
- Experience in an Inside Sales or client Account Management role, ideally within a Real Estate Services or Cloud-based Web Services sector
- Experienced in customer facing roles, with expertise in handling customer objections and escalations
- Experience working with one or more CRM's (e.g. Avature, Encore, or Salesforce.com) or Ticketing Tracking systems (e.g. Salesforce.com, Zendesk)
Additional Information
THE PERKS OF WORKING AT ALTISOURCE
Prosperity:
- Competitive base salaries! $14.82/hour plus monthly sales incentives
- 401k plans
Good Health:
- Comprehensive Medical, Dental, and Vision insurance plans
- Tax-free Flexible Spending Account
...And Happiness!
- Paid holidays, plus 19 days of accrued PTO for a total of 28 paid days off per year!
Our Innovation Starts with YOU!
Altisource’s Vision to drive innovation that powers the mortgage and real estate lifecycle is made possible by an inclusive culture that celebrates the diverse voices of our employees. We believe that diversity in gender, age, religion, ethnicity, sexual orientation, identity, physical ability, neurodiversity, socioeconomic background, and experience, fosters creativity, challenges groupthink, and makes our Company stronger. At Altisource, anyone can prosper and have a positive impact on our path toward success, irrespective of their background.
We are committed to fair and impartial hiring, training, and growth opportunities. We also provide employee training to help foster their ability to work with one another in an inclusive manner. Altisource is an Equal Opportunity Employer, and our employment decisions are based on merit, qualifications, and business needs.
Salary : $15 - $0