- 5 years of professional experience in communications, public relations, marketing, or related field.
- 5 years’ experience developing content for multiple audiences and channels, preferably at a high-growth, technology company.
- Experience developing communication plans, and managing multiple projects, stakeholders, and deadlines simultaneously.
- Bachelor’s degree in English, Marketing, Journalism, Communications or a related field.
AWS Training and Certification (T&C) is passionate about training and certifying customers of all shapes and sizes and revolutionizing the way people advance their cloud IT skills and careers. We are seeking talented Content Manager who is passionate about cloud technology, learning, and storytelling and can effectively develop and manage content to help us communicate to a diverse, global audience.
As the Content Manager on the T&C communications team, you will inspire and inform internal and external global teams with great storytelling. A key part of this role is content management, building a scalable process to house, create, update, and retire content used across the organization. You have excellent writing and editing skills, and can establish a professional, consistent message across a range of communications channels and audiences. You're passionate about learning and helping others learn too. In this role, you'll provide developmental/structural writing support for messaging and content developed by other stakeholders. You're a great fit if you are motivated to delight customers through content and demonstrate the impact of your work.
Responsibilities
- Manage and enhance our global library of standard content including (but not limited to) presentations, messaging frameworks, customer research summaries, and FAQs.
- Write and edit compelling and effective copy for a variety of internal and external audiences, using content to elevate the T&C brand through effective storytelling.
- Work effectively across teams within T&C, Communications, and Marketing to develop and manage content.
- Maintain a scalable, repeatable process for content input, development, and reviews.
- Track and report content metrics, and make recommendations to increase content’s usage and impact.
- Provide developmental and copy editing support that improves the content, structure, style, tone, and grammar of a variety of content types, including business narratives, emails, blogs, and presentations.
- Contribute to building toolkits, templates, training, and processes to promote self-service and communication best practices across the organization.
- Propose and promote writing and communications standards, and actively participate in creating mechanisms to scale best practices across the organization.
While the preference for this role is to sit or relocate to Seattle, WA, we will also consider candidates in locations with an AWS office.
The pay range for this position in Colorado is $85,500 - $150,100/yr; however, base pay offered may vary depending on job-related knowledge, skills, and experience. A sign-on bonus and restricted stock units may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, dependent on the position offered. This information is provided per the Colorado Equal Pay Act. Base pay information is based on market location. Applicants should apply via Amazon's internal or external careers site.
About Us
Inclusive Team Culture
Here at AWS, we embrace our differences. We are committed to furthering our culture of inclusion. We have twelve employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon’s culture of inclusion is reinforced within our 14 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.
Work/Life Balance
Our team puts a high value on work-life balance. It isn’t about how many hours you spend at home or at work; it’s about the flow you establish that brings energy to both parts of your life. We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. We offer flexibility in working hours and encourage you to find your own balance between your work and personal lives.
Mentorship & Career Growth
Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded professional and enable them to take on more complex tasks in the future.
- Experience in a business-to-business (B2B) environment; IT/technology marketing experience preferred.
- Experience working in a fast-paced and highly cross-functional organization.
- Ability to transition from strategic thinking to creative and detailed execution.
- Excellent project management skills; highly organized and detail oriented.
- Ability to exercise high judgment, particularly in narrow time-frames.
- Problem-solver with strong analytical skills and the ability to find creative ways to optimize performance.
- Familiar with Chicago Manual of Style.
- Exceptional writing, grammar, and editing skills, with the ability to articulate a clear point of view on complicated issues in clear, concise communications.
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, visit US Disability Accommodations.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records."
Pursuant to the Los Angeles Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records."