What are the responsibilities and job description for the EPG Tech, EPG TEAM position at Amazon?
DESCRIPTION
Job summary
Amazon Web Services is seeking a highly motivated person to join our Data Center Engineering Operations (DCEO) Team. The group works to support the critical physical infrastructure that supports Amazon Web Services. Specifically, this team directly supports day to day operations staff as the primary technical resource for the Rotating Service Spares (RSS) Breaker Maintenance Team (EPG Team). The position will be focused on overall availability and reliability of circuit breakers and related devices. Additionally the candidate must adhere to all safety and security policies and meet all defined service level agreements of the Reliability Centered Maintenance (RCM) program.
The candidate will assist site engineers and EPG Team Leads with daily operational tasks that include but are not limited to: developing procedures, providing training to operations, root cause analysis on breaker failures, support breaker related FSB’s, support breaker hardware replacements, perform audits of switchgear, and provide support for 36M and 72M maintenance of switchgear.
The candidate will not only assist in maintaining a high reliability and performance but also keep operating costs in facilities at a minimum while supporting the RCM program. The EPG Team Engineer is the window into the data center front line and will be called upon to provide updates during large-scale events regarding breaker failures and switchgear peripheral hardware.
Key job responsibilities
Responsibilities
· Interact and provide support to Facility Managers and site operation teams not limited to the following training, troubleshooting and support for the RCM program
· Direct and lead initiatives/projects related to RCM Program
· Independently lead work groups on large-scale projects
· Manage multiple vendors at once
· Create, review, and approve process documentation
· Follow, and improve accurate and complete support procedures, system documentation, and issue tracking entries
· Maintain SLAs through the implementation of proactive detection, event correlation and reporting
· Create, review and approve Change Management (Work Orders) related to RCM activities
· Provide logistics and warehousing support for the RCM program
· Some travel required
Physical Requirements
All physical requirements are expected with reasonable accommodations
· Walk job sites in uneven terrain.
· Work at heights and from ladders.
· Regularly lift and/or move up to 49 pounds; and participate in group lifts for 50 pounds or more.
· Work shifts longer than eight hours in duration.
· Coordinate body movements when using tools or equipment
· Reach and stretch to position equipment and fixtures while maintaining balance
· Bend or twist the body into unusual positions while working
· Perform physical tasks all day without becoming overly tired
· Use hands to manipulate small wires and objects
· Push or pull heavy objects into position
· Work in a noisy environment
· Work at depths, such as under raised floors
BASIC QUALIFICATIONS
• 1 Years of Experience and working knowledge of switchgear and circuit breakers
• 1 years of experience working with written and designed working SOPs for different procedures
• 1 years of experience using Microsoft Office products including Excel, Word, and PowerPoint
• 1 years of data center or mission critical facilities (example: hospital, military facility, public safety facility, etc.) experience
PREFERRED QUALIFICATIONS
• 3 years of experience in warehousing, stocking/inventory & capacity planning
• 3 years of experience in HVAC, Electrical, IT or working in a commercial building environment
• 3 years of experience working with building management systems and/or electrical power monitoring systems
• Electrical or Mechanical Journeyman license
• NFPA 70E certification
• Meets/exceeds Amazon’s leadership principles requirements for this role
• Meets/exceeds Amazon’s functional/technical depth and complexity
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.
