Sr. Technical Program Manager , Amazon

Description

At Amazon, we are constantly working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers.

Amazon's Grocery Robotics and Automation Systems team is seeking a proven technology leader to support the development and testing of advanced automation technologies at Amazon. The Technical Program Manager manages New Product Introduction (NPI) of Grocery Robotics Automation systems. This position requires the ability to innovate, analyze, organize, plan, schedule, implement, and deliver processes and projects to maximize safe, economical, and effective use of materials, energy, and people.

What Is The Impact You Can Expect To Enjoy

• Work on high impact projects at the leading edge of one of the world’s most innovative companies.
• Help Amazon meet the challenge of growth by designing simple and scalable solutions to complex problems.
• Work with Operations Leaders as part of the World Wide Grocery Technology team to deliver transformative change.
  
  

Key job responsibilities

• Manage large, complex technology initiatives, delivering critical solutions, significant improvements, new mechanisms, or deprecating systems that are no longer needed. These efforts require you to work with multiple teams in and/or across organizations.
• Accountable for the overall strategy of a large program. You successfully manage all stages (from concept to delivery). Your program meets challenging business goals and/or shows measurable improvements in efficiency or experience for customers, employees/engineers, or business area.
• Understand the architecture of the systems you work with (e.g., workflows, APIs, runtime characteristics, design limitations, and maintenance requirements). You influence team technical priorities and business strategy through data-driven contributions.
• Communicate ideas effectively, verbally and in writing, to a wide range of audiences including Directors and VPs. You foster a constructive dialogue, harmonize discordant views, and lead the resolution of contentious issues (build consensus). You partner successfully with customers, stakeholders, and engineering teams.
• Simplify. You judiciously add, refine, and remove procedures. By applying project management best practices, you increase the productivity and effectiveness of the teams you work with.
• Routinely and efficiently deliver the right things. You define clear goals and objectives. You drive crisp decisions in your program area about what projects move forward and in what priority order. You proactively identify risks and bring them to the attention of your team and stakeholders with plans for mitigation before they become roadblocks.
  
  

About The Team

The Grocery Automation and Robotics Systems Team innovates, designs, develops, and integrate automation solutions to reduce cost and time to serve, while improving customer and employee experience for our Grocery operations. Our road map focuses on systematically improving every aspect of the Amazon’s Grocery operations from: associate experience, safety, costs, storage, throughput capacity, speed, flexibility, scalability, sustainability, operational performance and reliability. Our team members possess deep design experience and innovation skill-sets in these technical areas. We work closely with internal partner teams in all geographies to align priorities, eliminate duplication or waste. Our solutions are extremely cost effective, driving Customer value and experience. The team provides oversight and approvals for project technical feasibility, design and realization.

We are open to hiring candidates to work out of one of the following locations:

Bellevue, WA, USA | North Reading, MA, USA | Westborough, MA, USA

Basic Qualifications

• 5 years of technical product or program management experience
• Experience managing programs across cross functional teams, building processes and coordinating release schedules
• 5 years relevant work experience in technical project engineering/management of highly automated systems and/or robotics
  
  

Preferred Qualifications

• 7 years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience
• Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules
• Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership
• PMP certification
  
  

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $133,900/year in our lowest geographic market up to $231,400/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.


Company - Amazon.com Services LLC

Job ID: A2673170