Solution Manager

Who are we?

At Amdocs, our purpose is to enrich lives and progress society. With our creativity and technology, we help make a better connected world. Amdocs and its 25,000 employees serve the leading players in the communications and media industry, enabling next-generation experiences in 85 countries. Our cloud-native, open and dynamic portfolio of digital solutions, platforms and services brings greater choice, faster time to market and flexibility, to better meet the evolving needs of our customers as they drive growth, transform and take their business to the cloud. Listed on the NASDAQ Global Select Market, Amdocs had revenue of $4.1 billion in fiscal 2019. For more information, visit Amdocs at http://www.amdocs.com

In one sentence

You will need to be a self-starter, self-aware, , hardworking and committed to owning the transformation working directly with developers, analysts, testers, product owners, business users and other technology areas to ensure rapid product delivery in BSSe – our new Amdocs Digital project.

What will your job look like?

• Assess and manage the AT&T BSSe team’s solution organization and coach to higher levels of maturity, including team dynamics, at a pace that is sustainable & comfortable.
• You will know your customer - understand significant points and needs, business and IT needs, market trends, competitors, etc.
• You will be involved in analyzing and crafting effective and clear technical solutions for infrastructure and enterprise applications, providing high-level and/or detailed designs per need, responsible for solution updates according to project evolution and changes
• You will ensure with partners (Business, IT, Network, Vendors) that the solution and architecture address business needs and provide real business value
• You will handle the prioritization process, budget and timeline. Follow up on the overall scoping plan, status and risks.

All you need is...

• A customer-facing experience and agreement skills.
• Wide knowledge of Amdocs products and methodology solutions.
• Knowledge of telecom industry and Amdocs business processes (ETOM, ASOM)
• Operational & project management experience along with proven experience in a complex global company and matrix organization
• Experience in large and integrative project delivery and management.
• Bachelor's degree in Science/IT/Computing or equivalent

Even Better if you Have...

• Experience leading the design and implementation of complex software features
• Experience managing a team of solution designers and business analysts
• Experience with technologies including: Java, SpringBoot, Spring Framework, SOAP/Restful API, SQL
• Knowledge about cloud native technologies and CI/CD and Infrastructure-as-Code tools (such as Jenkins, Ansible)
• Understanding of Microservices, multitenancy/SaaS
• Experience working in an agile development environment
• You have work experience with project implementation including customization, test, integration and production deployment
• You must have good customer facing skills with good verbal and written communication.

Why you will love this job:

• Work with us on large scale software programs that are both significant and exciting!
• We provide the ability to gain valuable experience working alongside our extraordinarily team with varied strengths to collaborate across accounts/regions to provide a single voice
• We are giving the opportunity to work with the industry’s most sophisticated testing technologies and help customers shift into the new testing realities of the digital world.
• We offer a wide range of stellar benefits including health, dental, vision, and life insurance as well as paid time off, sick time, and parental leave!