Technologies Manager

Who are we?

Amdocs helps those who build the future to make it amazing. With our market-leading portfolio of software products and services, we unlock our customers’ innovative potential, empowering them to provide next-generation communication and media experiences for both the individual end user and enterprise customers. Our 28,000 employees around the globe are here to accelerate service providers’ migration to the cloud, enable them to differentiate in the 5G era, and digitalize and automate their operations. Listed on the NASDAQ Global Select Market, Amdocs had revenue of $4.3 billion in fiscal 2021. For more information, visit Amdocs at www.amdocs.com

In one sentence

Overall accountability for translating business and account needs to a technical level.

What will your job look like?

• Accountable for defining & planning infra/IT strategy and prioritizing infra/IT service targets for the project and its interfaces simultaneously
• Accountable for infra and IT services from establishment to OGS (ongoing support) and serve as a focal point to partners requiring infra/IT services, including handling customer concerns and problem resolution
• Handle End-2-End production architecture design, setup, implementation and operation
• Cultivate service orientation and adhere to agreed SLAs, responsible for meeting infra/IT SLA and handle internal important metrics
• Identify, assess and mitigate infra/IT related risks
• Seek to understand the challenges/needs of the customer/business groups, plan/anticipate the needs/demands of client groups
• Define and mediate timelines and priorities with other groups according to staffing, requirements and budget

All you need is...

• 7 years’ experience in software development or infrastructure management including people management
• Diverse experience in infra/IT dimensions
• Broad understanding of the relevant domain (e.g. products)
• Computer Engineering Degree or equivalent is essential, experienced degree an advantage
• Understanding of the different stages of SDLC (Software Development Life Cycle
• 5-6 years of relevant experience
• Knowledge of AWS/Azure Cloud, Jenkins, Bitbucket
• Working knowledge and exposure of Kubernetes
• Understanding of CI/CD processes
• Good knowledge of Unix/Linux Server platform
• Hands on experience of the Middleware, NGINX, Kafka messaging and DB technologies like Couchbase, Cassandra and PostgreSQL
• Knowledge of Telecom Domain – advantage
• Azure Administrator/Architect/Security certifications required

Why you will love this job:

• Be involved in a wide scope of activities!
• Work with excellent products and solutions!
• Opportunity for professional development!
• We are a dynamic, multi-cultural organization that constantly innovates and empowers our employees to grow. Our people our passionate, daring, and phenomenal teammates that stand by each other with a dedication to creating a diverse, inclusive workplace!
• We offer a wide range of stellar benefits including health, dental, vision, and life insurance as well as paid time off, sick time, and parental leave!