General Building Services Supervisor

The General Building Services Supervisor will manage day to day site building facilities maintenance operations for a Global High Tech / Manufacturing client in the Hillsboro, Oregon area.  This is a Site Leadership position with responsibilities to oversee complex facilities and a large team. The Building Services Supervisor will provide leadership and direction to teams of hourly technicians in a 24x7 environment.  Our goal is to provide our clients with the highest level of client service available.

Responsibilities:

• Sets overall vision and leadership for the General Building Services team.
• Develop and maintain positive relationship with the Client.
• Ensure all Client and JLL safety procedures are followed.
• Manage scheduled and non-scheduled maintenance of client facility assets, including buildings and offices.
• Perform routine audits of building spaces to ensure functionality and aesthetics meet client needs.
• Utilize data to monitor and continuously improve team and contractor performance in maintaining site resources.
• Facilitate site repairs by working with both internal technicians and external contractors to ensure completion in a timely and cost-effective manner. Continually evaluate and improve service delivery process and work.
• Oversee Technician Training Program and ensure adequate staffing & skill sets. Develop personnel to maintain a high performing team.
• Partner with other site managers to identify & develop cost reduction opportunities.
• Maintain team performance indicators including but not limited to: Safety, Performance & Quality Indicators and WO completion rates.
• Lead/assist in site incident investigation and generating After Action Reports (defining Root cause and corrective actions and systems improvements).
• Partner with the Cleanroom Services and Facilities teams on cross functional maintenance activities.

Additional Information:

• This position may require a valid state driver’s license.
  
• This position does not include sponsorship for United States work authorization.
• This position may require various shifts, weekends, and alternative work schedules.

• Must be a U.S. Citizen or Legal Permanent Resident. 
• High school diploma or demonstrated equivalent.
• 4 years of experience in a technical role related to industrial Production Maintenance and/or industrial Facilities Maintenance, or demonstrated equivalent combination of education and experience.
• 6 years experience managing teams of employees, including maintenance technicians and contractors.
• Qualified applicants who are offered a position must pass a pre-employment background check and substance abuse test.
• This position will require the ability to obtain a security access badge at our client’s location.
• Experience managing a culture of safety, including ensuring all work is performed in alignment with documented safety protocols and policies.
• Demonstrated work experience in light building maintenance and knowledge of practices, policies, and procedures employed in maintenance of a complex facility.
• Sense of urgency around customer needs to ensure 100% customer satisfaction.  Ability to be flexible and work well both independently and in a team environment.
• Demonstrate the ability to effectively manage multiple projects and assignments under time constraints and changing priorities. 
• Excellent verbal and written communication skills, including experience communicating complex ideas to a client management team.
• Strong organizational and prioritization skills.
• Solid computer skills including knowledge of Microsoft Office suite.