Floating Teller-Part Time

Description

Are you looking for a career that’s helpful in nature, providing support and/or service to others in an environment free from competition? If you are cooperative, disciplined, willing and helpful, and strive to achieve goals consistently and efficiently, then our Floating Teller position would be a good fit for you. 

A Floating Teller requires a very careful adherence to well-defined work where repeatable results are needed. There is little ambiguity in this position. Interacting with customers requires a professional, formal manner where the focus is on completing the task pleasantly and correctly. 

Come join the American Bank of Commerce team to find out why our employees love community banking and the ability to serve our customers in our local communities.

We are currently seeking qualified applicants to work as a Floating Teller at our Lubbock and Wolfforth, Texas Banking Centers. This position has steady work but requires schedule and location flexibility. 

OUR MISSION:  Financial Professionals | Finding Solutions | Making a Difference

OUR VISION: The ABC Family of Companies vows to be partners in helping our customers make the most of their finances.  Our shared vision is to provide the highest quality products and services designed to fit the unique needs of each customer. 

OUR GOAL: To place customer satisfaction and loyalty as our number one priority, to maximize returns to stakeholders, and to create a nurturing environment where employees can maximize their potential.

Job Duties:

1.Accurate completion of all teller transactions  

2. Ability to travel to all branches 

3. Adaptability to work in numerous locations with different teams 

4. Flexibility to change shifts on short notice 

5. Provide excellent service experience for our customers 

Benefits: 

We offer a competitive salary and excellent benefit packages. Benefits vary based on employment status and position but can include: 

• Medical, Dental, Vision, Telemedicine
• Paid Time off, Paid Volunteer Time, and Paid Holidays
• Flexible Spending Account, Dependent Care FSA
• Basic Life and AD&D Insurance, Voluntary Life and AD&D
• Long-Term Disability
• 401k Retirement Plan
• Recruiting Referral Bonus
• Employee Stock Ownership Plan
• Gym Membership Reimbursement Program

Think this is something you are interested in? We invite you to apply and learn more about our great company!

Requirements

Work Context:

1. Requires face-to-face discussions with individuals or teams.

2. Requires contact with others (face-to-face, by telephone, or otherwise)

3. Includes conflict situations.

4. Requires dealing with unpleasant, angry, or discourteous people.

5. Requires making decisions that affect other people, the financial resources, and/or the image and reputation of the Bank.

6. Requires being exact or highly accurate.

7. Requires repeating the same physical and mental activities over and over.

8. Requires work with external and internal customers.

9. Requires responsibility for work outcomes and results.

10. Requires standing, sitting, repetitive lifting, and repetitive movement.

11. Requires use of electronic mail.

12. Tasks are performed in close proximately of other people.

Work Activities:

1. Use oral and written communication techniques.

2. Operate business machines.

3. Prepare bank deposits.

4. Sell the Bank's products and services.

5. Use computers to enter, access, or retrieve data.

6. Verify bank or financial transactions.

7. Resolve customer complaints.

8. Obtain information from individuals.

9. Monitor currency, coin or checks in cash drawer.

10. Verify signatures for financial transactions.

11. Examine financial documents to verify issue.

12. Provide customer service.

13. Answer customer or public inquiries.

14. Greet customers, guests, or visitors.

15. Making decisions and solving problems.

16. Evaluating information to determine compliance with standards

17. Examine financial documents to verify issue.

18. Verify signatures for financial transactions.

19. Reconcile or balance financial records; note discrepancies.

20. Other duties as assigned by supervisor / management.

21. Attend and complete training as required / needed to maintain compliance security information competency.

Skills Required:

1. Cash Handling Skills

2. Computer Skills; Word, Excel, Windows, internal bank programs

3. Active Listening Skills

4. Speaking Skills: talking to others to convey information effectively.

5. Service Orientation Skills; actively looking for ways to help people.

6. Time Management Skills

7. Judgment and Decision-Making Skills

8. Active Learning: understanding the implications of new information for both current and future problem-solving and decision making.

9. Active Listening: giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate.

10. Able to lift heavy bags and boxes of coin

11. Able to work in a fast-paced environment and work well under pressure

12. Must possess a "Can-Do" sales and service attitude.

Knowledge Required:

1. Customer Service

2. Ability to balance a checkbook

3. Computer Knowledge

4. Mathematical Knowledge

5. ABC Bank Product and Services knowledge; must be organized and willing to learn all the Bank's products and services

Education:

High School Diploma or Equivalent. Some college preferred.

EEO/AA/Background Disclaimer: 

If you are unable to submit your application electronically, you may contact the Human Resources Department at 806-775-5000 so that we may assist you. Our Company assures that all applicants for employment and all of its employees are given equal consideration based solely on job related factors, such as qualifications, performance and availability. Such equal consideration applies to all personnel actions, including, but not limited to, recruitment, selection, appointment, job assignment, training, promotion, merit increases, demotion, termination, pay rates and fringe benefits.

The company commits to a rigorous and planned effort to encourage men and women of every race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other non-job-related characteristic to find happy, vital and productive job fulfillment at all levels of our company.

Qualified applicants will be required to have a drug screen in addition to background, credit, and reference checks.