What are the responsibilities and job description for the Associate -Product Design position at American Express?
You Lead the Way. We’ve Got Your Back.
At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. Whether we’re supporting our customers’ financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly redefining what’s possible — and we’re proud to back each other every step of the way. When you join #TeamAmex, you become part of a diverse community of over 60,000 colleagues, all with a common goal to deliver an exceptional customer experience every day. We back our colleagues with the support they need to thrive, professionally and personally. That’s why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.
At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. Whether we’re supporting our customers’ financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly redefining what’s possible — and we’re proud to back each other every step of the way.
When you join Team Amex, you become part of a diverse community of over 60,000 colleagues, all with a common goal to deliver an exceptional customer experience every day. Here, you’ll learn and grow as we champion your meaningful career journey with programs, benefits, and flexibility to back you personally and professionally. Every colleague shares in the company’s success.
Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to our customers, communities, and each other every day. And, we’ll do it with integrity and in an environment where everyone is seen, heard and feels like they truly belong.
Join #TeamAmex and let’s lead the way together.
Team Description:
The Enterprise Data Platforms (EDP) organization is part of the American Express Enterprise Digital and Data Solutions (EDDS) Group. EDP manages the Big Data Ecosystem which helps to centralize data across the company with built-in governance and democratization of access to a broad user community. The team is driving the future of our business by building products and platforms that delivers trusted and quality data for decision science processes, big data applications and analytical users.
The Role
We are looking for an Associate Product designer for our EDP (Enterprise Data Platform) team. The ideal candidate:
- Has experience with designing using industry tools (Sketch, Invision, Figma, etc.)
- Has experience in the integration of end user research into product design and delivery
- Has experience with design thinking and UX principles
- Assists in facilitating usability testing and fostering relationships with the users is needed to drive success
- Works closely with Business, Technology, and Infrastructure partners to address user challenges and drive Data Democratization in the Big Data ecosystem
The ideal candidate should be a good communicator, facilitator of feedback conversations, and passionate about enabling the best user experience. They understand capabilities and platforms within the Big Data and Cloud landscape. They are a problem solver, innovator, they thrive in a fast-paced environment, enjoy collaborating and building consensus, and being a customer champion to lead the organization to deliver successful Data Democratization products with the best designs in mind.
What’s expected of you?
- Create prototypes and wireframes in close partnership with design leads
- Assist in conducting user research
- Interpret data and feedback
- Create user stories, personas, and storyboards
- Assist in conducting usability testing
- Below Skills and Requirements are required:
- Adaptability
- Communication, collaboration, and teamwork
- Problem-solving
- Design thinking
- A user-centric mindset
- Attention to detail
- Creative and analytical approach
- Understanding of interaction design principles
- Knowledge of industry tools such as Sketch, InVision, Adobe InDesign, Illustrator, Zeplin and OmniGraffle
- Business know-how: Understanding of business metrics and the ability to translate company goals and objectives into digital experience
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Basic Qualifications:
Bachelor’s or Master’s degree in computer science, information systems, business administration or related field, or equivalent work experience
Additionally:
- Understanding of UI/ UX principles
- Familiarity with tools like Invision, Zeplin, Figma etc.
- Should be proficient with graphics editor tool
- Familiarity with Microsoft suite of products
- Knowledge of Big Data, Cloud Platform and Scaled agile framework is a plus
- Should be a team player
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.
Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.
