Campus Undergraduate - 2025 Global Servicing & Business Strategy Summer Internship New York, NY

American Express
New York, NY Full Time
POSTED ON 8/2/2024 CLOSED ON 8/31/2024

What are the responsibilities and job description for the Campus Undergraduate - 2025 Global Servicing & Business Strategy Summer Internship New York, NY position at American Express?

You Lead the Way. We’ve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

Business Unit/Role Specific Information 

The Summer Internship Program sits under Global Servicing & Business Strategy (GSBS) – the heart of American Express’s global operations and part of our largest division, the Global Servicing Group (GSG). Employing 36,000 colleagues in 25 countries, no two projects or teams are the same. We deliver extraordinary customer care to card members, merchants, and commercial clients around the world, while providing elite credit, collections, and fraud services. 

The program will offer you hands on experience with end-to-end project management. As an Intern, you will lead significant projects and collaborate with leaders to tackle some of our most complex business challenges, your contributions will have a direct and quantifiable impact on our business strategies. 

This is an opportunity for the eager and open-minded. We’re looking for multi-skilled teammates who enjoy fast-paced work across a variety of operational functions. Project assignments are diverse and can include project management, data analysis, credit & collections analytics, card member acquisition, and fraud detection. 

In the Career Program, you will have three eight-month assignments over two years. This program allows you to experience multiple teams and functions of the business, setting you up to for a successful career at Amex. We value our colleagues – you bring a new perspective to our business; in return for your time, we will commit to supporting your development, giving you the business exposure, access to senior leaders, freedom, tools, and the inspiration you need to drive innovation.  

Minimum Qualifications 

  • Currently enrolled in any full-time undergraduate degree program with a desired GPA 3.2 or higher
  • Students must have a graduation date between December 2025 and June 2026

Preferred Qualifications 

  • Strong interpersonal skills with the ability to work independently and in teams
  • An ability to communicate and collaborate well with people at all levels
  • Analytical, with a curiosity about both quantitative and qualitative analysis
  • An interest in process improvement and different ways of solving problems
  • Highly ambitious and results driven with the ability to manage projects and initiatives to completion 
  • The ability to lead and bring others with you 

Our team will review completed applications on a rolling basis. We appreciate your patience while we consider your application and will be in contact with you.

Salary Range: $24.05 to $63.00 hourly sign-on bonus

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

Employment eligibility to work with American Express in the United States is required as the 
company will not pursue visa sponsorship for these positions

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. 
That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:
• Competitive base salaries
• Flexible work arrangements and schedules with hybrid and virtual options with Amex Flex
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
• Free and confidential counselling support through our Healthy Minds program
• Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the Pay Transparency Policy Statement.

If the links do not work, please copy and paste the following URLs in a new browser window: https://www.dol.gov/agencies/ofccp/posters to access the three posters.

Salary : $24 - $63

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