Director & Counsel - Global Dining

Director & Counsel – Global Dining

New York, New York, United States

General Counsel’s Organization:

Where great legal minds influence global business strategy.

Our mission is to protect and strengthen American Express through legal expertise and strategic advice that helps our business partners manage risk, identify opportunities, and deliver on the company’s promise of exceptional products and services. Given the dynamic nature of the global payments industry and the valued partnership between our team and the business, we see it as imperative to attract and develop talented people by:

• Providing rich work experiences and opportunities for professional development
• Recognizing and rewarding those who drive and deliver results
• Respecting and valuing diversity, integrity, and personal accountability

As a member of the Consumer Products & Services legal team of the General Counsel’s Organization, this position will provide support to the Amex Global Dining team, including its proprietary reservation and table management platform, Resy Network.  The Resy and Global Dining team’s mission is to continually define the company’s dining strategy, with a focus on supporting the world’s best restaurants, using technology to imagine the future of hospitality and driving Card Member loyalty through restaurant and hospitality-based programs – all with a customer first lense. This position will provide legal support on a wide range of issues that arise on a day-to-day basis to help support this mission.

Here’s just some of what you’ll do in this role:

• Serve as the primary lawyer and strategic advisor to the Global Dining team.
• Advise clients on a broad spectrum of issues that impact the Global Dining team and the Resy technology products, including marketing, customer communications, user experiences and new product development.
• Lead contract drafting and negotiations of varying complexity. Examples include commercial contracts with restaurants, vendors and third-party platforms for technology integrations and events.
• Prepare and update standard template agreements, as well as develop best-in-class contract playbooks.

• Partner with subject matter legal counsel, Line of Business Compliance, Privacy, InfoSecurity, and other key stakeholders.
• Develop subject matter expertise on laws and regulations that impact a global consumer-facing restaurant booking platform and SaaS offering to restaurants.
• Participate as part of a team of seasoned attorneys and legal managers, offering thought leadership for practice group and GCO-wide projects.
• Collaborate across the legal organization to facilitate robust knowledge sharing and linking of strategies and issues.

Minimum Qualifications:

• Bachelor’s degree & J.D.
• Qualified to practice law in New York
• 6 years of relevant in-house and/or law firm experience

Preferred Skills and Qualifications:

• Strong analytical and problem-solving skills, with passion for generating creative and innovative solutions
• Strong process-management skills and ability to help identify and implement improvements in work process to enhance efficiency and productivity
• Ability to handle multiple tasks, take on new responsibilities and prioritize work in a dynamic, deadline intensive environment
• Capacity to pivot appropriately when challenged with new information or evolving circumstances
• Excellent oral and written communication skills, in particular the ability to explain complex legal matters clearly and concisely to non-specialists
• Proven ability to act as a trusted advisor to senior business leaders
• Experience in technology or payments is a plus

 Additional Details:

• Location: 200 Vesey Street, New York, NY 10285
• Workplace Flexibility: Full time. Potential to work remotely part of the time.
• American Express offers a fantastic and diverse working environment. High performance is rewarded continually. 
• Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.

Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. Whether we’re supporting our customers’ financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly redefining what’s possible — and we’re proud to back each other every step of the way. When you join #TeamAmex, you become part of a diverse community of over 60,000 colleagues, all with a common goal to deliver an exceptional customer experience every day. We back our colleagues with the support they need to thrive, professionally and personally. That’s why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

In order to work in or visit any of our offices in the United States, we require colleagues to be fully vaccinated against COVID-19

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, age, or any other status protected by law.

US Job Seekers/Employees - Click here to view the “EEO is the Law” poster and supplement and the Pay Transparency Policy Statement.
If the links do not work, please copy and paste the following URLs in a new browser window: https://www.dol.gov/agencies/ofccp/posters to access the three posters.