Operations Lead

The Operations Lead is responsible for the receiving operations of the ORDC and the processing of merchandise ensuring effective inventory controls and movement of merchandise within the ORDC. The Operations Lead is also accountable for accuracy of receiving documents and supervision over merchandise identification and handling within ERP. The Operations Lead is also accountable for inventory shrinkage. The Operations Lead is also a role model within the unit for abiding by and holding others accountable for the Code of Business Conduct and overall business practices. Leads by example with the highest level of integrity. The Operations Lead must have day, evening and weekend availability to work.

Job Responsibilities: 

• Leads the Receiving operations to ensure achievement of business goals in expenses, payroll, inventory shrinkage, and Associate morale
• Assists the Receiving team in moving product throughout the building as needed and supports in the receiving and unloading of merchandise off of trucks
• Adheres to operational processes, utilizing ERP to receive and manage inventories
• Leads Receiving processes in training; assist in action plans to improve performance
• Takes ownership for full implementation of corporate programs and initiatives on expense management, productivity, and Associate morale, including adherence to operational processes and ensuring performance standards are met
• Requests credit for product that was received damaged or was missing on a shipment, and follows up until credit has been issued. This would include but not be limited to providing Vendor overage and shortage information through operational process to the Inventory Team.
• Reviews the inbound loads, as well as the ones shipped out of other units, and verifies seal control records match all inbound and outbound loads
• Ensures the receiving dock is cleared daily with all receipts ERP received and product moved to the next stage (concrete to concrete)
• Ensures that the unit adheres to safety policies and procedures
• Leads receiving of merchandise throughout the unit
• Maintains facilities and housekeeping
• Maintains warehouse/receiving space
• Understands and communicates to Management activities/trends in the ORDC and unique local issues
• Understands the Non-Saleable Merchandise Criteria and either directly inspects or reviews all incoming merchandise for non-saleable criteria, reporting findings to the PQIC immediately
• Responsible for creating and managing the Receiving team schedule
• Performs other duties as assigned

Required Skills: 

• Ability to lift in excess of 50 lbs., and use hand wheeled carts to move Appliances
• Computer literacy
• Strong drive for results
• Action oriented
• Strong execution skills
• Courageous leadership skills
• Ability to manage multiple priorities simultaneously
• Knowledge of store and retail operations
• Knowledge in Outlet processes, and use of retail systems (NetSuite)
• Excellent communication skills
• Very organized
• Strong follow up skills
• Ability to pay attention to detail

American Freight is an equal opportunity employer. We respect diversity and accordingly are an equal opportunity employer that does not discriminate on the basis of race, color, creed, religion, national origin, ancestry, citizenship status, age, sex, gender, gender identity or expression (including transgender status), sexual orientation, marital status, veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws. Our management is dedicated to ensuring the fulfillment of this policy with respect to hiring, placement, promotion, transfer, demotion, layoff, separation, recruitment, pay and other forms of compensation, access to facilities and programs, training and general treatment during employment.