What are the responsibilities and job description for the Server position at American Golf?
Overview
ABOUT DRIVE SHACK INC
Drive Shack Inc. is a leading owner and operator of golf-related leisure and entertainment businesses focused on bringing people together through competitive socializing. Today, our portfolio consists of American Golf, Drive Shack and Puttery.
ABOUT AMERICAN GOLF
American Golf is one of the most experienced and innovative operators in the golf industry today. As an owner, lessee, and manager of golf courses and country clubs for over 50 years, American Golf has the unmatched expertise to maximize any golf opportunity. Over its 50-year history, American Golf has been involved with more than 325 golf courses for various private entities or public agencies. Currently, American Golf manages over 70 facilities across the United States. To learn more or plan your visit, please visit americangolf.com.
Responsibilities
Job Purpose
The Servers play an integral role in ensuring members and guests have an exceptional dining experience. The ideal candidate is attentive, welcoming, has a sense of urgency, and previous experience working in a fast-paced environment.
Responsibilities
- Greet and seat members and guests
- Take food and beverage orders and accurately input into the point-of-sale system
- Recommend menu items
- Communicate food allergies or special nutrition needs to kitchen staff
- Ensure orders are filled quickly, accurately, and meet quality standards
- Provide attentive service by refilling drinks as needed and checking on the needs of the members and guests while dining
- Promptly address service issues and refer to management when necessary
Qualifications
Qualifications
- Minimum of 2 years of experience in a fast-paced, food service environment preferred
- Must be of legal age to sell and serve alcoholic beverages, applicable state card or certificate must be provided if required by state law
- Able to work a flexible schedule, perform multiple tasks and prioritize efficiently
- Cash handling experience
- Knowledge of sales techniques
- Knowledge of liquor and smoking laws
- Ability to determine signs of intoxication
- Knowledge of safety policies and procedures
- Effective communication skills (written and oral), strong interpersonal and customer service skills
- Basic math skills and ability to operate calculator, cash register and/or point of sale system
Education
- High school diploma or equivalent experience preferred
Skills/Abilities/Personal Characteristics
- Knowledge of Food Service Regulations
- Verbal and Written Communication
- Basic Math
- Customer Service
- Resolve Conflict
- Teamwork
- Friendliness
- Energy Level
- Thoroughness
- Efficiency
Working Conditions
- Days and hours of work vary by schedule and business needs.
- Evening, weekend, and holiday work will be required.
- While performing the duties of this job, the employee may be required to stand for long periods of time, to walk, read, hear, talk, balance, climb, use hands, use fingers, reach, stoop, kneel, crouch, crawl, smell, taste, push or pull. The employee may be required to lift and carry objects weighing up to 50 pounds. Specific vision abilities required for this position include close vision, distance vision, peripheral vision, color vision and the ability to adjust focus.
- Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions.
American Golf Corporation is committed to equal employment opportunities for all. We will not discriminate against employees or applicants for employment on any legally recognized basis, (protected class), including but not limited to race, color, religion, genetic information, national origin, sex, pregnancy, childbirth, medical conditions, age, disability, citizenship status, uniform service member status, or any other protected class under federal, state and/or local law.
