What are the responsibilities and job description for the Team Supervisor-Blood Collection (Donor Center) position at American Red Cross?
Job Description:
Why Choose Us?
As one of the nation's premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity. Work where your career is a force for good.
We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference.
The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, tothe Umoja African American Resource Group, our Veterans Resource Group, and the Women's Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions.
At the American Red Cross, your uniqueness can shine!
WHAT YOU NEED TO KNOW:
When you join our team as a Team Supervisor you will use your leadership, compassion and customer service skills to lead our blood collection team to going above and beyond ensuring that all donors have the best experience possible. Our Team Supervisors drive for results and serve others with a high level of respect for our staff and the donors we value.
The Red Cross offers paid phlebotomy training with the ability to grow your skills and career within the nation's top humanitarian organization. To learn more about the Blood Collection team and how we serve the community, watch this short video:
WHERE YOUR CAREER IS A FORCE GOOD:
Supervise blood collection staff, including training and performance
Drive for results and to serve others with a high level of respect for customer service
Take the time to personally connect with donors - listen to their stories and help them understand the value of their donation
Contribute to a friendly and fun environment. Team up with your co-workers to keep our donors coming back again and again
Standard Schedule:To best meet the needs of our donors and community, staff work a variable schedule which may include early mornings, late nights, weekends and holidays. Overnight travel may be required in some locations.
Schedule is provided 2-3 week in advance
Pay Information: Starting rate $55,700 per year. Pay may increase depending on experience
WHAT YOU NEED TO SUCCEED (Minimum Qualifications):
Minimum two years of supervisory/leadership experience
(if applicable) RN/LPN license required
Customer service experience and effective verbal communication skills are required. Ability to effectively discuss procedures and medical issues with patients, families and physicians needed.
Ability to work a variable schedule including early mornings, late nights, weekends and holidays.
A current, valid driver's license with good driving record is required.
Basic computer skills are desirable
Operational flexibility is required to meet sudden and unpredictable needs. Physical requirements may include the ability to lift, push or pull heavy weights up and down ramps and stairs, good manual dexterity, the ability to sit or stand for long periods of time and adapt to long, irregular hours and frequent schedule changes is required.
WHAT WILL GIVE YOU THE COMPETITIVE EDGE (Preferred Qualifications):
Prior apheresis or dialysis experience
Prior leadership experience exceeding 2 years in healthcare setting
BENEFITS FOR YOU:
We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn.
Medical, Dental Vision plans
Health Spending Accounts & Flexible Spending Accounts
PTO Holidays
401K with 4% match
Paid Family Leave
Employee Assistance
Disability and Insurance: Short Long Term
Service Awards and recognition
The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.
Interested in Volunteering?
Life's emergencies don't stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission.
Visit to learn more, including our most-needed volunteer positions.
To view the EEOC Summary of Rights, click here: Summary of Rights
Salary : $55,700 - $0