What are the responsibilities and job description for the Service Manager position at American Tire Depot?
We are looking for a goal-oriented, friendly and energetic Service Manager to join our team. Help American Tire Depot be recognized as the best one- stop tire and auto service provider, while you progress in your career through experience and continuous education in the automotive field.
Responsibilities:
- Provide excellent customer service to all customers while adhering to American Tire Depot customer service values. Recommend services that meet or exceed the manufacturer's recommendations and align with the customer’s needs.
- Manages the workflow of the shop to effectively meet customer requirements by serving as the conduit between the sales staff and assigning jobs to the shop technicians.
- Trains service technicians and schedules other training as required.
- Makes recommendations for hiring, firing and disciplining of service techs.
- Ensures that company policies are being followed with regard to safety and established operating procedures.
Requirements:
- Extensive knowledge of auto repair and shop management skills, including scheduling, inventory purchasing, expense control and customer service.
- Valid Driver's license and DMV report with 2 points or less
- Must be able to meet ADA requirements including standing for long periods of time and some lifting, up to 70 pounds.
- High school or equivalent
Benefits:
- Hourly plus excellent commission (annual earnings from $65-$85K)
- Paid vacations
- 6 Paid holidays
- 401k with company match
- Medical, Dental and Vision insurance plans
About Us
American Tire Depot, a Big Brand Tire & Service Company, is a one-stop tire and automotive repair service center that has been in business for over 50 years. With stores across CA, AZ, CO, NV and growing fast, we strive to maintain that family feel, because that’s how it all started. We keep our customers moving, and we keep our employees moving too! We are all about investing in our hardworking, dedicated team members and pride ourselves on promoting from within. We can help you develop your skills, and in turn, you can help us grow!
Big Brand Tire & Service is an equal opportunity employer. All applicants for employment will be considered without regard to race, color, sex, national origin, religion, physical or mental disability or other class or category protected by federal, state or local laws. Big Brand Tire & Service is committed to protecting the safety, health and well-being of employees and individuals in our workplace.
Salary : $65,000 - $85,000
